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December 2023 by Shane Hurley
Giving this branch a 5 because they are the only location that answers the phone, and are awesome at their jobs. Truist should teach all of their branches to be like this branch, ESPECIALLY the one in LEXINGTON SOUTH CAROLINA!
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November 2023 by Kyra Strong
So the bank was great. The location downtown, if you don't know where to swing in you'll likely miss it bc it's nudged right in the middle of downtown.
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May 2023 by Duvoe Shivers
Bank somewhere else, worst experience in my life dealing with this institution/ branch.
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October 2022 by Chayce Meade
I asked if they could stay open for 10 minutes longer so I could reset my pin, the guy said sure just come in the front on the phone. I was there at 4:59 but there was no parking so I had to go around. I walked in at 5:07 and they were all just talking with not a care in the world. I’ve had so many problems with Truist. I can’t wait to take my business elsewhere.
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January 2022 by Caroline Perry
I contacted Joe about applying for a mortgage. He never got back with me to give me the application. I asked to speak with his supervisor and he never responded. How ridiculously unprofessional.
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September 2021 by Tony L
In the heart of downtown and closed on a Saturday? Ridiculous.
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July 2020 by Col. Jordan Palmer (Jordan Bowling Palmer)
Branch Branch & Trust (BB&T) is a complete joke of a bank. I will never do business with them again and I have honestly never met banking professionals who are more professional. Why would someone have the title Assistant VP when they have no idea what they are doing and have no idea how to perform talks a Head Teller, Customer Service Manager, or Personal Banker would do? The answer is that you shouldn’t be in that position!
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November 2019 by Addam
Warning: If you have to set up auto pay for your mortgage do not try to pay the mortgage before the "late fee" date. BB&T will charge your account twice for the same month. It will then take up to 10 days to get your money back.
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September 2019 by Col. Jordan Palmer
Branch Branch & Trust (BB&T) is a complete joke of a bank. I will never do business with them again and I have honestly never met banking professionals who are more professional. Why would someone have the title Assistant VP when they have no idea what they are doing and have no idea how to perform talks a Head Teller, Customer Service Manager, or Personal Banker would do? The answer is that you shouldn't be in that position!
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October 2018 by crystal jackson
Gr8 bank
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September 2018 by Shawn Elam
Beautifully built and a great credit union
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May 2011 by A Google User
Awful service, long wait, small penis.