Giving this branch a 5 because they are the only location that answers the phone, and are awesome at their jobs. Truist should teach all of their branches to be like this branch, ESPECIALLY the one in LEXINGTON SOUTH CAROLINA!
November 2023
So the bank was great. The location downtown, if you don't know where to swing in you'll likely miss it bc it's nudged right in the middle of downtown.
May 2023
Bank somewhere else, worst experience in my life dealing with this institution/ branch.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.