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July 2022
The bank where I have my commercial mortgages was purchased by City National Bank. I have 9 mortgages with this company and can't pay them on the website. I have to mail or bring a check to the bank. Bank with City National and step into the 1990s. Pitiful.
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September 2019
I have had so many terrible experiences with this bank. they have terrible customer service and will gossip about other customers in front of you. the people who work here are people who should never work in customer service. they are rude, unhelpful, and truly unwelcoming.
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July 2018
Sat in the lobby for 30 mintues with no service. Watched the employees converse with each other as if I was invincible. Worst experience ever especially when your sick an never wanted to come outside