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“I am always so pleased when I walk in and Wenonah is working. She is always the first to speak and say I'll help you. I had a few savings accounts to update Friday. She is always so friendly and efficient.”
“Wow! Broke a crown at 9:00 am. They had me in by noon. Brand-new permanent crown by 2:15! Can’t get better than that! The staff is unfailingly helpful and friendly.”
“Thank you so much Gene and Natasha for all your help adding to me to my Mothers bank account. Gene, it was so nice to meet you, and I appreciate all your help. Amy Moore and Betty Hall”
9AM - 1PM
689 Wilson Downing Road, Lexington
Banks
“I needed help with my bank accounts and walked into UKFCU and was met by Clay McDonald. He was absolutely wonderful and has provided a great deal of assistance to me and I am very grateful for him.”
“Debbie was absolutely wonderful. I had to go get a new card and she was so helpful and patient. Absolutely wonderful staff, I felt very welcome, which is so nice in today’s world.”
“Stopped by Woodforest Bank on New Circle Road with my cousin, and Angie and her team were amazing. So kind, helpful, and welcoming—it honestly made me wish my own bank treated people like that. Highly recommend!”
“I have a longtime relationship with this local bank for both personal and business services and have been consistently pleased with my experiences for over 15 years now. Excellent customer service, great communication, and top notch professionals. I feel valued as a customer and trust that my best interests are always in mind.”
“Dashawn consistently delivers excellent customer service. He is professional, attentive, and always takes the time to ensure every question is answered and each interaction feels positive. His friendly attitude and dedication make every visit smooth and enjoyable. A true asset to the bank”
“There's a reason I've been banking with them for nearly 30 years. UKFCU has some of the best customer service I've experienced in Kentucky. The people are friendly, professional and efficient. Highly recommended.”
“This has been the most helpful mortgage company I’ve worked with—they truly treat you like a human being who earns a normal income and wants to own a home. They don’t try to squeeze out every extra penny; instead, they genuinely care about your personal situation. A huge shoutout to Jamie Mortier, the best loan officer in Lexington, KY.”
“Jason H with MSI lending is the best! The sales realtor even commented to me that he was extremely knowledgeable. He has a strong sense of urgency and pushed the underwriting team to close in less than a month. This is the first google review I have ever done so that should show others that he went above and beyond to the point that I decided to post this review! Keep up the excellent work Jason!”
“The Health and Education Federal Credit Union is the best. It is a small Credit Union with a wonderful staff that goes out of their way to make a real difference. If I've ever had an issue with my debit cards they have been able to handle it super fast. The fact that they have a fraud department looking out for me and making sure that if any charges seem weird they check with me personally really makes me feel secure. I would highly recommend them to anyone.”
“I was hesitant working with a smaller bank, but Beverly made any hesitation I had a breeze. She was kind, personable, and kept me at ease while assisting me with the hundreds of questions it feels like I asked her. I will most definitely come back to see her!”
“Guardian Savings Bank, Hamburg location has been a fantastic partner to me and my company. Their staff, specifically Taylor And Jackie have been a huge help. The friendly, family atmosphere is very nice change to other banks I have worked with. I would certainly recommend Guardian Savings bank if you want to be very well taken care of treated like a part of the family!”
“Great credit union, the clerks there are professional and knowledgeable. This is the third CU I've been a member of an it is the best. They have convenient locations and good hours. We highly recommend their services.”
“Efficient, friendly service and good rates on CDs. They were very quick to discover that someone was making unauthorized purchases on my credit card several years ago and they resolved the situation promptly.”
9AM - 12PM
185 Pasadena Dr #155, Lexington
Banks
“Everything I need for banking. On-line site is easy to use, and friendly, efficient staff in the building and st drive through. I have been banking with them since 1977.”
10AM - 12PM
201 E Main St, Lexington
Banks
“(Translated by Google) Parking with access to the bank 1 $ half an hour or else inside the bank they validate your ticket and it is free. If you have an account at Chase and you need a notary to validate your signature, the service is free.(Original)Estacionamiento con acceso al banco 1$ media hora o sino dentro del banco te validan tl ticket y sale gratis. Si tienes cuenta en el Chase y necesitas un notario para que valide tu firma el servicio es gratuito un servicio”
“Sami and her team at the Hamburg Branch in Lexington Ky have been essential to my success as a business owner . They have helped me meet all of my banking challenges at every turn . I have multiple accounts and it can be very challenging. We have always been able to find a solution. Sami will always go above beyond to do what it takes . I highly recommend banking at this location !”
“I had a great experience at this branch! The manager and the entire team were professional, welcoming, and efficient. A special shoutout to the manager for helping me resolve an issue with my account - they made the whole process seamless and stress-free. Highly recommend this location!”
“I recently needed help. My card number was stolen and used in Las Vegas while I was traveling to NY. I relied heavily on Tim Stevens, Lexington Branch, to guide and help me navigate the Fraud and Dispute centers. He was the voice of calm while I was trying to resolve this during my travels. He made sure I had a new card by the time I returned home. ISAAC, in customer care, also patiently went through all the transactions and dates with me to make sure I had all the info I needed to talk to the dispute center. Overall, while the fraud center was a challenge, Tim and Isaac made the process smooth.”
“Just wanted to leave a review to say thanks to the manager Bailee and the front desk staff at this location for helping with a big issue I had! Really appreciate you guys”
“I had a great experience at the Bank of America branch in Lexington (4023 Finn Way).
Amber Natour has helped me several times and she is always extremely professional, patient, and knowledgeable. She takes the time to explain everything clearly and makes sure every issue is handled properly.
It’s rare to find someone who genuinely cares about helping customers the way she does. Bank of America is lucky to have an employee like Amber. Thank you for the excellent service!”
“By far best bank I have ever dealt with. I have been with them for 5 years now. The customer service at the Tates Creek location is great! The ladies are always happy to help and have great personalities.”
“Luke is not only a professional but also goes above and beyond to help my family, even when we don’t ask for it. He embodies everything that’s great about customer service.
Keep up the excellent work, Luke! ?”
“Brandon and Cheyenne always make every visit. Awesome and are willing to help with any issues or questions I have. I switched from a small home town bank to here years ago and so glad I didGreat peopleGreat atmosphereTop notch”
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“I've been banking with Woodforest for a very long time and the customer service has always been top notch!! The bank manager Doran Bradford goes out of his way to make sure you have everything you need before you leave! Outstanding!!”