FedEx Ship Center in Lexington, KY provides packing supplies, boxes, and cost-effective shipping services. The location is noted for being close to home with convenient parking near the door, though it can sometimes be crowded. Customers describe experiences that are phenomenal and excellent, with staff who are friendly, helpful, professional, kind, and efficient. Employees frequently go above and beyond, taking great care of customers and saving them money on packing. They are adept at walking customers through processes, making things easy and simple, even when there are system mess ups or delays. The team works hard in a heavy customer oriented environment, demonstrating big hearts and doing their absolute best. Their straightforward and supportive approach to business inspires confidence, with one employee even advocating for a customer during a difficult transaction. The overall sentiment is that the staff does great work.
Had to drop off a package to RMA to Sony. Service was quick and staff was friendly. Keep in mind depending on the time of day traffic can get pretty bad trying to get in and out of this place. I would try to go before these factories have shift changes or get off work if you can.
July 2025
Leaves packages out in weather no notice that they're delivered. Packages have gotten wet and damages several times
January 2025
I had to return a very heave package back to the company I received the order from. The awesome lady behind the counter took great care of me and saved me money on packing. Really?? How great is that? Keep up the great work .
