GameStop is a popular destination for gamers and collectors alike, offering a wide range of new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, Nintendo, and retro gaming. The store also features trading cards, sports cards, Pokemon cards, and other TCGs, making it a great spot for card collectors. In addition, it offers gaming, anime, and pop culture merchandise such as collectibles, action figures, apparel, accessories, decorations, replicas, and board games. Customers can sell or trade in old consoles, games, accessories, and phones for cash or store credit, and the store now buys PSA graded collectibles like sports and Pokemon cards. Staff members are praised for their helpfulness and knowledge, with particular appreciation for employees who take the time to explain processes like PSA grading and assist customers with their cards. The team is described as friendly, professional, and patient, even in challenging situations—such as when a customer was aggressive or when a large purchase required verification steps. Customers often feel welcomed and enjoy the nostalgic experience of visiting GameStop, which makes them feel like teenagers again. Many reviews highlight positive interactions with staff members, noting their friendliness and dedication to providing good customer service. Overall, GameStop is seen as a welcoming store where knowledgeable employees help customers find what they need, whether it’s games, collectibles, or accessories. The store’s opening hours are flexible, and the staff’s professionalism and helpful attitude create a positive shopping environment for gamers and collectors of all ages.
The workers are nice and have always been helpful, but holy cow… get these people some help. I go to several game stores around the Lexington area and they all have multiple people behind the counter. This place only ever has 1. It’s not their fault, the company as a whole just straight up sucks.
March 2026
Excellent place to get the best games with affordable prices! 10/10 recommend! The workers there are great and will assist you with anything you need!
December 2025
Greatest customer service ever . They really do go the extra mile for there customers .
