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January 2024 by Jabari Johnson
I came in to exchange my controller, and nobody was in line. I stepped up to the register and Brian tells me that he’s just got in and he needed to take a couple transactions before he can exchange my controller and slip me in line. The other representative finished a customer and grab my controller And exchanged it for me in minutes while Brian was still working on the same transactions he skipped me with. In most customer service stores , I’ve always thought that it was a first come first serve thing. It was obviously noticeable to Brian’s other coworker, as to why he hurried up and jumped on my transaction. I just hope that nobody else have this experience coming here.
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January 2024 by John Kaiser
If I look on the website and see an item available for trade in, I shouldn't be told at the store that they're refusing trade without them even looking at it. Don't bother taking trades here.
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January 2024 by edward williams
Very good place to shop for games electronic
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November 2023 by SDE BOP
Walked in trying to purchase I was told to come back in 30 min for a break and it ended up being a hour. People have stuff to do keep your word!
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September 2023 by joe wonderbread
Usually has what most of them don't
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June 2023 by Raven Maddox
I bought the new Zelda Treats of the Kingdom!!! Haven't stopped playing yet
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June 2023 by Anthony B
Once a good place. The people that get employed here have ruined it and the customers of this area have taken the hit for that. Won't ever shop here again.
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March 2023 by Michael Howell
Great place to buy video game consoles, games & accessories, they also have Pokemon cards & magic the gathering.
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January 2023 by Richard Tester
Been calling for 3 days no one will answer the phone
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January 2023 by Ashley
Got my Nintendo switch with joy-con controller, mario party game, Spyro the dragon trilogy game. customer service was good.
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January 2023 by Larry Morris
Place to go for games,gaming systems, controllers anything game related, good prices and knowledgeable staff,
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December 2022 by Kutz 859
Walked in and there was one customer ahead of me. Employee asked me if I need help. I said I’m looking for a headset for a ps5. He said he’d be right with me. The customer leaves so I’m by the headsets seeing which one I’m going to purchase. 10 minutes later I’m still waiting for a headset. The other employee is on the phone with a customer walking around the store looking for something. The guy I originally talked to was on the computer. I assume the guy on the phone couldn’t find what the customer needed so he gives the guy I talked to the phone. Now he’s looking for it throughout the store and in the back. Meanwhile I’m waiting! They hang up the phone. Now a new customer comes in! By listening I find out it’s a new hire. They’re trying to show him how to log in! Meanwhile I’m still waiting to purchase my headset! So after approximately 15 minutes of waiting “ I know this because I was on the phone “ I leave! Went right around the corner to Best Buy and purchased my headset!
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December 2022 by Becky Smith
I went to GameStop this morning to buy a Nintendo switch game that my son had asked for. I had looked it up online very quickly and it had a little Japanese boy on the front. I asked the guy if it was age-appropriate for 11 and the salesman said absolutely not. “It’s for mature audiences and from from what he’d seen there’s blood and killing m. I don’t know what kind of mother you are but I wouldn’t buy it.” I said, “ok thank you for your honesty. We will not be getting that game for him.” They didn’t make a sale today, but I’ll be back for sure!
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October 2022 by Louis R.
I cannot stress you enough; the sweetest people you’ll ever meet. I’m so sad I didn’t get their names but my boyfriend and I were selling an IPhone and they were so sweet and kind to us and I throughly enjoyed talking to them about the nintendo switch and games! it felt like i was talking to friends, I will definitely will be going back to get my switch lite when the time comes!
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August 2022 by Laura Brant
Employees really know their s**t!! Their prices are great, their inventory is usually really good, and the employees are always really knowledgeable and helpful with everything you need!!
