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“We wanted to say what a great company very professional and great deal for our family everything was perfect start to finish fast installation and awesome prices .. Thank you , Thomas Brackman”
“QX Networking & Design, Inc. has been a great partner with us as we have grown our co-workspace in Lexington. We've been a customer since 2018 and have been very pleased with service and support. Very responsive to our needs for both connectivity and infrastructure build out. Would definitely recommend!”
“Wow, what an incredible experience. Chase was incredible and immediately met us at the door. We wanted to get my daughter a new phone and weren't to sure where to start. He found is a great deal on a new pixel and we couldn't be happier. Thanks again Chase!”
“I had an awesome experience at this particular T-Mobile store. All three employees present helped me eagerly and quickly and helped me get a new phone and get everything all set up. They were very friendly. I'm very grateful!”
“T-Mobile has fantastic customer service and excellent coverage — honestly the best I’ve ever had. I’ve been with them since the old Sprint days, and ever since T-Mobile bought Sprint, everything has only improved. The service is stronger, the coverage is wider, and the customer support is even better.
They have all the phones you could want at great prices, and the plans are some of the most competitive out there. Highly recommend stopping in and checking them out. These guys are great to work with.”
“I LOVE QX.net. Best internet provider in town. They CONSTANTLY come to the rescue for my business, get issues (which are RARE) resolved QUICKLY, and have excellent support. Overall very happy.”
“This place is the best cable internet provider I ever tried in the Lexington area cheapest prices and best channel selection ever.Thanks global you rock !Williams family will always recommend you sent you my other family here in Kentucky also .”
“Jeff was extremely clear, kind, and helpful. Legit the exact person you would want explaining and helping. Not to say I haven't had issues with T-Mobile in general but this review just reflects this specific location, at which I've only had positive experiences.”
“Very grateful Dylan was very helpful, my husband enjoyed the pleasant talk and warm welcome with the whole team they gave us a solution to what we needed and at all times they were of great help good work and thank you very much”
“I went in an unhappy Straight talk customer and left with a new (refurbished) phone which I like (Moto Stylus) and an unlimited text and data plan.
Having Angel (that is her name) help me really made a difference. I'm not sure if Straighttalk has customer service anymore but thanks to Angel, I'm now with Boost Mobile.”
“We have Xact for out VOIP and network management. They are extremely responsive, and easy to deal with. We don't even think about changing service providers. Nick has been an especially good resource and we really appreciate all the help he has given us over the years.”
“On Saturday 3/15/25 I found myself in desperate need of a new phone due to my cellphone battery unexpectedly swelling at an alarming rate. We had previously visited the T-Mobile location in Richmond, KY and did not have a good experience with the associate or Manager at that location. This experience prompted us to leave and head to the T-Mobile location on Richmond, Rd.
When we arrived the store was fairly busy, however, despite that we were promptly greeted by the team letting us know they would be right with us. We were greeted by the Manager on duty who connected us with Nathan. Nathan was very thorough in explaining our options to us and provided us with excellent customer service. He was also at times assisted by Rene & Keeghan. This was an exemplary act of customer service and teamwork. This store’s customer service should be the base model for ALL T-Mobile stores.”
“Travis was great. He spoke with me after buisiness hours . So nice. He explained things in a way that was understandable. He was very patient with all of our questions and answered all of them so that we felt comfortable signing up with metronet .”
“After dealing with another phone company who kept increasing our bill for no reason.. I made the decision to switch to spectrum and went to this location and I’ll highly recommend all of my friends and family to go there as well! I was greeted very quickly. The woman that helped me was very quick and knowledgeable! So far I like the service on my phone as well ?”
“Andrew at Verizon made upgrading my phone quick and stress-free. He was knowledgeable, patient, and ensured I got the best deal. Excellent service! Highly recommend asking for him if you need help.”
“Windstream (seemingly) joins the AI Revolution.
Door-to-door sales folks still ignore no-soliciting signage. However, today they timed it to ring the doorbell and make my dog go nuts when my newborn wasn’t napping (thankfully).
In the past these knocks (ignoring my posted request for no soliciting) have occurred during my son’s nap, so they must’ve started using some sort’ve Big Data trained ML model to guess when it would not be the end of the world to ignore your wishes to not be sold their inferior internet service.
This feels like an odd use of AI. I maybe would’ve just generated a metric ton of copy about “internet service in city_name” to boost myself in googles ranking system instead of using it to predict infant sleeping patterns so I could continue to have bright and driven folks waste their potential walking door to door selling people a worse version of something they already have, but that’s just me.”
“We went in to cancel our membership. We had to make a reservation through the kiosk when we first walked in. We didn't know you needed a reservation, but it still went pretty quickly. Everyone was nice.”
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“I recently switched from AT&T to T mobile. The reps in this store were great. When I arrived, they were out of the internet boxes, so Ivan offered to drive to a store across town to get me a box and bring it back to the store. While I waited, the manager offered me some snacks and the reps in the store conversed with me until Ivan returned. They were very nice and I definitely recommend not only switching from AT&T, but visiting this store for any assistance with Tmobile.”