JCPenney is a department store offering apparel and home furnishings for the whole family, including women's, men's, big and tall, and kids' clothing, plus shoes, accessories, and beauty products. It carries a wide range of national brands like Levi's, Adidas, and Champion, as well as its own private brands such as Liz Claiborne, Worthington, and Arizona Jeans. It is noted as a good place for various needs, from homecoming dresses and professional work attire to everyday fashion, often with great sales. Customers appreciate the size inclusion and find the staff to be helpful. However, the store frequently faces challenges with being short-staffed, leading to long wait times at the checkout and customer service counter. Some shoppers find items can be pricey for the quality, and the store's physical condition can sometimes be lacking, with clothes in disarray and cleanliness issues. Services like home delivery, store pickup, and a store charge card for rewards are available.
Had a great sale going on with Christmas stuff but almost everything was gone. Came in for a return which was super easy though they are on the top floor in the very back
September 2025
I didn't find what I wanted, but they have some pretty dresses 😍 pretty clothes for the fall.
August 2025
Nice store. Very clean. Nice variety. Found what I was looking for. Very few employees on the floor. Sadly that is the sign of the times.