About Marriott Lexington Griffin Gate Golf Resort & Spa
The Marriott Lexington Griffin Gate Golf Resort & Spa is a large hotel with beautiful, pleasant, and very well-kept grounds. It is an older property where the rooms are quite nice for the money and well kept, though some note they need updating. The resort offers a good amount of lobby areas to sit and visit, along with amenities like a nice spa, a pool with a big screen TV, and lit fire pits in the evenings. It is considered a perfect venue for weddings and corporate events, with elegant ballrooms and a luxurious yet relaxed atmosphere ideal for multi-day affairs.
Experiences with service vary. Many reviews praise the incredible, top-notch staff, noting suburb service at the bar and front desk, with special mention of a general manager who personally ensures guests are well taken care of. The food is great and service is good, with restaurant staff described as kind, pleasant, sweet, and heartwarming. However, other stays report issues, stating the front desk appears very unseasoned and in need of training and customer service skills, with reservations sometimes screwed up due to human error. While management works to resolve problems with refunds or points, such errors can foil plans. Isolated room issues, like a sewer smell or maintenance concerns, have been reported, though staff address requests to move rooms. Overall, many guests are huge fans, state it is the best, and look forward to returning.
Had a fantastic weekend!!! Hotel is super clean. Staff is outstanding.
August 2026
I was supposed to get diabetic food but did not. Out of nine meals I could only eat part of two of them. The room and conference areas were extremely cold and the shower was dangerously slick, even dry.
August 2026
Down checked because it needs things like hall carpets are showing wear,back elevator makes strange noise at top floor. Staff was very helpful. They were able to handle our large conference.