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February 2024 by Fushigi V. Fushigi V.
The place was nice . Variety to choose. I bought one item and was surprised I got charged 9 times and went back inside their store to ask for assistance and asked what happened and why I got charged many times for the item? Basically told me he can't do anything and just call my bank. I got a lot of explaining and waited to get refunded. Customer service I say is not that great. He could have just fixed my issue since it was not that long I bought the item not even an hour.
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December 2023 by Dee Fox
The employee was complaining about a customer to another employee, basically saying this lady was not happy with her embroidery you could tell he was upset and venting, I asked him a question about a hat and he looked annoyed I would even ask him anything then basically dismissed me So I got my hat from another store. I understand working with the public can be rough but don't take it out on the nice customers and talk so badly about customers in ear shot of everyone else. Did not pass the vibe check
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October 2023 by Ray White
1st time shopper, great selection, affordable prices.
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August 2023 by Tim Beasley
Nice store just wished they would carry bigger hat's
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June 2023 by fc3405
Great concept but they didn't have Ford license to make my custom hat
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April 2023 by Charles Miller
It's a Lids, staff was pleasant and ready to help. Didn't find what I was looking for but I'll go back again.
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February 2023 by Trevor Heckel
Amazing sports attire
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September 2022 by Mr Grumpy
Limited Inventory....... Constant referral to the LIDS website... which HAS LESS.....Why do they advertise items for sale, new items available, Exclusive Player and Team items.... IF THEY CAN NOT!!! BE FOUND!!!!! ANYWHWRE!!!!!
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July 2022 by Brooke Riggs
Don’t go here for embroidery. The machine they have does absolutely horrible. I won’t blame the employees but I would have been embarrassed to hand me the final product. For such a large company, their machines should produce much better quality. I brought in my own hats because they didn’t have what I needed. Paid $60 to have 2 hats embroidered and they look like this. Ridiculous. For comparison, the 3rd photo was done somewhere else.
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July 2022 by Wayne Brock
EXPENSIVE AS HELL!! Was disappointed.
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May 2022 by Lauren D.
Love walking into a store and the employee doesn't get off her phone to speak one word to you as a customer! What a time to be alive!
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April 2022 by Bryce whaley
The mixed lady was on her phone while I stood at the counter for 5 minutes only to find out she couldn’t make a hat right def recommend another lids location this one is garbage?
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March 2022 by Jeremy J.
We were at the mall visiting a bunch of different stores and I Saul Liz and said well I haven't been into a lives in many years. So we walked in and I did not buy any other hats they're all that flat build hat I don't really wear often. But I mean it was still a decent looking store
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February 2022 by Michael Floyd
Nice guy did awesom job
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November 2021 by Mithrim (Titanbreaker)
The guy who runs the place is an excellent guy! I've always felt like I was being taken care of in the best sort of way here. If you're in the market for a new hat this is the place to go. They also do embroidery at a very good price.
