Mattress Firm Nicholasville Road South is dedicated to helping customers find the best sleep solutions. The store's staff, including Haylee, Robert, and Rachel, are knowledgeable, friendly, and committed to providing excellent service. Haylee quickly identified the best options based on individual preferences, making the shopping experience easy and efficient. Robert demonstrated great patience and expertise, guiding customers through various mattress choices and helping them find options that fit their needs and budget. Rachel explained the differences between mattress types clearly and assisted in selecting the right bed. Customers appreciate the staff’s professionalism, kindness, and helpfulness, often mentioning how they felt supported and confident in their choices. The store offers a variety of top brands like Sealy, Tempur-Pedic, Sleepy’s, and Serta, with a focus on customer satisfaction. Customers also enjoy the confidence of the Love Your Mattress Guarantee® and a 120 Night Sleep Trial®, ensuring they are happy with their purchase. Overall, the store provides a pleasant, knowledgeable, and helpful experience for anyone looking for a new mattress.
I recently visited Mattress Firm and had an excellent experience thanks to Rachel. She was incredibly knowledgeable and helped me find the perfect mattress. Her friendly and professional demeanor made the entire process smooth and enjoyable. Highly recommend asking for Rachel if you visit!
October 2024
Haylee took the little information i gave her when i walked in the door and directed me to the three choices I liked without me having to shop needlessly. She truly knows the product and was very kind and helpful. I will definitely refer others to this store and to Haylee!
October 2024
Sales person very helpful and polite. Thank you for your help.
