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“I visit this Lab location often. 2nd Floor Wing C Rm E207. I have always received friendly, efficient service. Today I was so lucky to speak to Mindy on the phone. I had a situation where I made a mistake yesterday. I live a little over an hour from the Lab. Mindy was so gracious, she offered to fax an order to my local Labcorp to prevent my having to drive back to Lexington. She did this with pleasure. Making things so much easier for me.
Thank You Mindy. You are a shining example of true Customer Service & an asset to your Department. I hope you get the praise you deserve.”
“I went to this UK clinic today and had a great experience! They said the wait would be over an hour, but we got called back less than 10 minutes of waiting. The nicest lady came in and checked my vitals and was incredibly calming and reassuring. I mean the best I’ve ever received in the doctors! I have anxiety and she said “We are here to help you, and if we can’t we have friends who can!” I mean just 10/10!! The Dr was amazing she was straight to the point without any feelings of being rushed or ignored. I will 100% be coming here from now on! I was out in less than an hour including the time I waited at the pharmacy! Also the building was very clean and inviting!”
“My husband and I had lab work done this morning, and we both thought that it was a great experience! The check in was easy, everyone working there was friendly and kind, and the facility was clean and well cared for.”
“I had blood work done 7/8/2026, Candace drew my blood and she was amazing! Coming from a phlebotomist myself she was a GREAT stick I didn’t even feel it and she filled my 3 tubes quick Candace definitely deserves some recognition!!”
“The staff are always so friendly, and the phlebotomists do a great job. The online appointments make every visit quick and easy. The only place we go for our lab work.”
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“Alyssa S. (hope I spelled her name correctly) has drawn my samples last three visits, she is friendly, very professional and an excellent phlebotomist. Quest has made appointment process easy with multiple times available. Waiting room / draw area always clean. Minimal wait time. My several visits have all been a good experience.”