Quest Diagnostics Eagle Creek
Medical LabsHours:
141 N Eagle Creek Dr Ste 203, Lexington KY 40509 Hours
About Quest Diagnostics Eagle Creek
Quest Diagnostics Eagle Creek receives mixed reviews regarding wait times but consistent praise for its staff. Multiple reviews emphasize that making an appointment is strongly advised, as walk-ins often face long waits and can disrupt the schedule for others. One reviewer noted an unpleasant experience with a long wait despite having an appointment, citing the location as overbooked and seemingly understaffed. However, other experiences contradict this, with one walk-in reporting an extremely short wait of around 25-30 minutes. The staff is repeatedly described as friendly, kind, professional, courteous, and efficient. Reviewers note the phlebotomists are skilled, with specific praise for a painless blood draw even for those afraid of needles. The staff is credited for handling all clients with discretion and managing appointments professionally even when the office is busy. The overall consensus is that the personnel excel in their service, aiming to meet and exceed patient expectations during visits.
Most Recent Reviews
June 2024
Great process. Very professional, convenient, and efficient.
May 2024
Kelsey was great! Despite his nerves, she made my son feel extremely comfortable. Professional and friendly!
April 2024
My phlebotomist was personable and good with the needle.
More Comments(53)
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