The Ultimate Fit Experience is at your local Red Wing Store in Lexington, KY. Years of innovation have led to an experience that gets you in the perfect pair of work boots. When you step into the store, the whole experience is engineered and built for one person—you. Your Red Wing Ultimate Fit Specialist will help you build a fit system tailored to your specific needs to keep you supported, comfortable and safe—all day, every day. The store also offers comprehensive care after your boot purchase, including complimentary oiling and lace replacement for as long as you own your footwear, plus convenient access to minor and major shoe repair. Customers have had a great experience at the Lexington store. One customer who had a not-so-stellar experience on their first visit, returned and was greeted by a new employee named Aaron who was very friendly, knowledgeable, and helpful in finding the right boots to fit their needs. Another customer praised the store's warranty and replacement policy, saying they had a defect in their boots 6 months after purchase and the issue was resolved without any questions asked. The store is also known for its excellent customer service, with customers mentioning that the manager and other employees are always willing to go the extra mile to assist them.
Aaron was a total OG and he didn't stop bringing me boots until I got what felt the best for my needs. I felt the versapro boot is going to serve me well while on the job. Thank Aaron!
April 2025
This place is great to work with! I’ve been buying two pairs of boots from them a year for about five years. They are always very helpful and have replaced my boots under warranty a few times with no questions asked.
March 2025
Good people real friendly they really tried to get you what you need
