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7AM - 7PM
2425 Merchant Street, Lexington
Truck Rentals
“I was super late getting there to pick up my U-Haul. I was super late getting back with it. They extended my time did not charge me extra in each time that I called to tell them that I was gonna be a little more late than encouraged me that everything was gonna work out. It was just a great experience.”
“Doug M has been great. Respectful of our yard, and been thorough in his cleaning. Wish the Johns had a little more room but, the service has been consistently great ?”
“I've had bad experiences with 2 pickup and return business customer service was terrible
I'm not leaving this review because I work there or associated with them what I'm saying is if you want friendly customer service check out
Maryland avenue U-Haul rental top
If you don't know anything about what you're getting into when you map the closest you do not need to worry the owner will help you make sure you were satisfied”
“I was sent to this location by another that gave away my reserved trailer - I reserved it weeks ago. The gentleman at Ashley Wheel and Breaks was so courteous and professional as opposed to the customer service ethic that allowed the other place to give away my reserved trailer. He was patient and helpful and went out of his way to make it a positive experience. Thank you to Ashley Wheel and Breaks for making a negative, completely inconvenient situation with the New Circle Road location, better.”
“During graduation weekend when it was nearly impossible to find an available uhaul, uhaul of distillery district came to save the day! Very friendly and helpful staff. Pick up and drop off were very simple and easy to understand.”
“The company that I work for rents trucks from Worldwide. The mechanics are knowledgeable and will do their best to work you in if you are under a load and have to get back on the road. I like the fact that if I have a question or a concern with the truck I drive they take the time to answer my questions and contrary to popular belief they do take care of their trucks. As a driver you have to tell the mechanic what is going on with the truck and stop by when the truck is due for service.”
“I've never had a bad experience having my Freightliner worked on here. The guys in the shop are friendly, knowledgeable and always treat me courteously. Makes a breakdown lots easier”
“I had such a great experience with this company! First off it was pretty cheap as far as renting trucks was concerned. Also I called at 10 mins to closing time, the guy Josh Hoehn went out of his way to make sure I got what I needed! He was super professional! So nice! And had everything ready when I got there. He done such a good job. I just wished all customer service experiences was like this one. The Lexington Ky 4700 Georgetown Rd. office is where I rented my truck so Josh done his job to the tee. I would highly recommend them. And since I have more moving to do I'll be back. Thanks Penske!”
“Chante make sure we had everything checked in and answered our questions. She was so friendly and so professional, and made sure that we were taken care of.. this U-Haul store is not the closest one to my house, but I will drive to the university city to get the kind of top service Chante and her team provide. I'm so satisfied.!!”
7AM - 7PM
1200 E New Circle Rd, Lexington
Truck Rentals
“Have rented moving vehicles from them periodically over the years. Never really had an issue. More recently I came in without reservations due to a unforseen need for a truck. The young man was able to quickly find just what I needed. I know that without a reservation that usually can't happen and some of it was luck. But he still worked quickly to get me a truck that had literally just been returned. I appreciate that. We will be using their service again later this month to move my son back to college.”
“Dropped off a truck yesterday and didn't bring my papers (I just thought they were my receipts), but the really nice man that parked it said it was ok. Quick and easy, friendly staff ☺
**Sorry again for the random jar of peanut butter in your lot 😬”
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“Ryder Nandino blv lexington Ky rental experience is always exceptional. Customer service is fantastic! I would highly recommend renting from this location if you prefer a nice, clean environment! Thanks Ryder!”