Thorntons, located at 441 Redding Rd. in Lexington, offers fresh foods, high-quality beverages, and fuel across six states. The store aims to be a favorite stop for those on-the-go and is committed to community service. Reviews highlight the friendly and helpful staff, with many customers enjoying their visits multiple times a week. However, there are mixed experiences; some customers report issues with product availability, such as out-of-service drinks and food items. A recent complaint mentioned a pricing error and rude service, which affected customer satisfaction. Additionally, some have noted that the store can be a bit messy and that staff may appear distant at times. Overall, while many enjoy the convenience and service at Thorntons, there are areas for improvement to enhance customer experience.
Not bad parking lot,gas pumps a bit hard to navigate. Easy to pull into but hard to get back out on the road.
August 2023
always busy and I hate the blue lights in the bathroom, hurts my eyes for some reason LOL
August 2023
Miss working here. Hope they all see this and hope they are all doing well. Can’t believe it’s been almost a year. Still feels different not cleaning the store everyday.
