Velocity Truck Centers - Lexington

Hours: Velocity Truck Centers (VTC) has recently expanded its presence in the Mid-South by acquiring Kentucky Freightliner Trucks, Inc., enhancing its network to 65 locations across North America. VTC specializes in commercial vehicle sales, service, parts, and collision services, and is known for its exceptional customer focus, including features such as a two-hour Express Assessment and Elite Support Certification. Customers frequently praise VTC for their quick and professional service. Many reviews highlight the knowledgeable and honest technicians who ensure that repairs are done correctly, as seen in a recent DEF pump replacement that was completed without issues. The staff is described as courteous and accommodating, with one reviewer noting the convenience of having parts ready upon arrival. While the facility offers basic amenities like a lounge and coffee, it maintains a standard repair shop environment. Positive experiences with specific staff members, like Josh, have encouraged customers to return and even switch their fleets to Freightliners due to the level of trust and satisfaction received. Overall, Velocity Truck Centers is recommended for its quality service and dedicated team, making it a reliable choice for truck owners.

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