AutoZone on W Broadway in Louisville, KY is a prominent retailer of auto parts, offering a variety of new and remanufactured hard parts, maintenance items, and car accessories. Customers have had mixed experiences with staff; some have praised the friendly service, particularly from the manager, who is noted for being professional and helpful, while others have encountered rudeness and a lack of assistance. Despite some employees not being very helpful, the store is clean and well-organized. A few customers expressed satisfaction with the prompt help they received, especially with tasks like battery replacement. Overall, AutoZone aims to provide a good shopping experience, with some employees standing out for their excellent service.
I'm a O'Reilly's kind of guy but I been going here due to the O'Reilly's by me on national turnpike ignoring me when I walked in didn't want me at all and left me standing there I started going to AutoZone
November 2025
Great prices and service. What more could you ask for.
October 2025
My experience Bobby was spectacular. Thank God he's a team member at this location
