AutoZone in Louisville, KY on Preston Hwy is a well-regarded auto parts retailer known for its helpful and friendly staff. Customers have praised the store for the excellent assistance they receive, whether they need advice, technical help, or specific parts. Staff members like Riad, Hector, Brandon, Ethan, Aiden, and William are frequently commended for their kindness, resourcefulness, and willingness to go above and beyond to help customers. For example, employees have provided tips on car maintenance, helped stranded drivers in challenging weather conditions, and even assisted with tools and resources for car repairs when customers are without them. Customers appreciate the personalized service and the patience shown by the staff, which often saves them money and makes their experience positive. Despite some customers traveling farther to visit this location, they are eager to return because of the quality of service. Overall, AutoZone Preston Hwy is recognized as a trustworthy and helpful store that cares about its customers and their automotive needs. It offers a wide range of new and remanufactured hard parts, maintenance items, and car accessories, making it a convenient choice for auto repairs and advice in Louisville.
I came into the store today for windshield wipers for my truck and a new battery for my car. The young men that helped me were so helpful, kind and competent. I really appreciated being treated so nicely. Great bunch of people working there!
December 2024
Good location and easy access to get in and out. Typically have all the parts and supplies needed - popular location.
December 2024
Riad is so sweet and resourceful . It’s 0735 and he had a smile on his face, welcoming, and resourceful. He is amazing and explained my issue to me in a way I could understand.
