AutoZone Auto Parts on Preston Hwy in Louisville, KY, is recognized for its outstanding customer service and knowledgeable staff. The manager, Andriel, is praised for his versatility and expertise in sales, contributing to impressive shopping experiences. Customers have highlighted the exceptional assistance provided by team members like Jake and Jacob, who make the process of purchasing auto parts easy and efficient. Many reviews mention the team's willingness to go above and beyond, with one employee even helping a customer jump-start their car. Overall, shoppers appreciate the helpful, respectful, and friendly atmosphere at this AutoZone location, making it a top choice for auto parts and accessories.
Excellent experience at AutoZone. The Assistant Store Manager, Andriel Noa, provided outstanding customer service. He helped me replace my car battery and windshield wipers, explaining everything clearly and making sure everything was working perfectly. Truly professional and helpful. I will definitely be coming back.
January 2026
Excellent service! Roy Pulido who helped me change my car battery was very professional, knowledgeable, and kind. He took the time to explain everything, worked efficiently, and made sure the battery was installed correctly. I really appreciate his help and great customer service. Highly recommended!
December 2025
My mechanic told me that my muffler fuse was bad and he couldn't find my brand so I went there and they told me they had several in stock
