Costco Optical Department is known for its excellent service and great values. However, some customers have experienced inconsistent customer service, with one associate seemingly ignoring them. The store is well-stocked, but users of drivable shopping carts may face issues, with only a limited number available. Despite these issues, customers generally praise the people and store, making it a popular choice.
Dr Schwartz is the best! We have seen several ophthalmologists since living in Louisville. We prefer Dr. Schwartz over all of them. Professional and very knowledgeable.
November 2024
Excellent service, very grateful to the ophthalmologist who took all the time to explain every detail during the appointment, very professional and polite. The staff at the optician's office was very professional and pleasant. 100% recommended.
February 2024
ALWAYS excellent service and great values. You cannot find tire prices or service this good anywhere! The store is always very-well stocked in more than you ever knew that you need. Love Costco!!