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“Desiree Reid at park community has exceptional customer service. Exact service and attitude members need when it comes to finances which can already be difficult for some. I go out my way to go to that office. Bad experience in the highlands office & with a loan officer. Truly appreciate you!”
“I applied for a Holiday Loan and it was by far the easiest thing I’ve ever done in banking.
The process was simple and easy to follow.
There response time was minimal and Hope D was there the whole to answer all questions.
If you are in the market for a loan or a Credit Union you owe it to yourself to go with Advancz.”
8:30AM - 12:30PM 1 - 5PM
8620 Preston Hwy, Louisville
Credit Unions
“Through one of the toughest times in my like Jennifer has been one of the kindest and helpful people and I could ask for a better representative and I can't thank her enough highly recommended 😊”
“I love the experience I had with Kelsey on buying our first house she took the time out of her day to any answer questions I had she is amazing and funny loved meeting my amazing team! Would definitely recommend to everyone was the smoothest transaction ever!”
“Excellent service daily banking and mortgages. I recently sold a home and am buying another. The process has gone very well. Mr. Spencer Roecker is a wonderful loan officer who goes above and beyond. He made the experience very comfortable. Great service and reliability. I highly recommend Park community CU for all your banking needs .”
“I recommend this bank to everyone I can. The checking rewards are phenomenal, and I abolutely love the credit union. The loan application and approval process for my mortgage was stressful of course, but our loan officer was with us every step of the way. Every interaction I've had at a branch has been fantastic. As in people go out of their way to help me. I feel like every time I have a question, employees are quick to find an answer rather than direct me to a number to call. This branch in particular is staffed with the most responsive and genuinely helpful people! Special shout-out to Sheldon and Chad who have worked with me as checking accounts had to be split and moved.”
“These people here make it a pleasure to do business with. Simple fast easy .I've never had. Banking experience like this. Thank you Jessica and LeAnn for setting up my account financing me a new vehicle and helping me refinance my 2019 Jeep Grand Cherokee in just a few hours. Saved me thousands.”
“My experience at CCU on Cane Run Road is always good. Everyone I speak to are down to earth and very respectful. I definately would recommend this credit union to my friends and family.”
“We’ve been a member for around 7 years and we are going to continue because the service here is awesome. They treat us like we are important. Mckenzie is so helpful explaining everything and helping us with our home loan. Sylvia treated us like family. Everything you need with a small town feeling.”
“Serrita is absolutely AMAZING!! Not only was she incredibly helpful, but she is well educated in her field and gave me every piece of information I needed to pay off my loan. She carefully and kindly guided me through the process, and never once got short with me even though the call was long and I had tons of questions. She is 100% a KEEPER!! I am so grateful for how much attention to detail she put in to make this process as seamless as possible! Thank you, Serrita!!!”
“Julie was awesome as usual!! She was able to help me with a banking situation in very fast time. I have known her for many years and she is one the best employees you have.”
“I have been a member of Class Act for a period of time but i rarely come to the branch, but when i came, i was so impressed with the branch appearance compared to other credit unions. It was so clean & modern looking. They also have a clean public rest room for the members. Everyone looked professional & friendly. DIANA was my teller & she’s very helpful, accommodating & a sweet lady. She’s very patient with all my requests/transactions coz i am managing not only my personal account but also my husband’s & my 2 sons’ accounts. I was so impressed with them that the next time i visited the branch i brought my friend to open an account too & applied for the mortgage loan. Thanks also to DAYLIN for processing & approving her loan with ease. MERCEDES, my former colleague has always been very accommodating & helpful to me too. I have always heard from HESED from the marketing department that this credit union does not only offer great products & services but they also have the most caring staff & management! I would definitely recommend this credit union to all of my friends! Keep up the good works!”
“Liberty Federal Credit Union was a great place to get a construction loan! I tried three other banks and they could not get the job done. If you need great service, contact Andy Austin with LFCU for your mortgage needs.”
8:30AM - 7PM
13011 Factory Ln, Louisville
Credit Unions
“rediculous to have a beautiful building called a bank that has no cash,1 sometimes 2 employees that cant help you other than show you where the video teller is. i waited at the drive up video teller for several minutes before the guy in front of me got waited on, i finally got out of line and walked inside for another extended wait behind someone else at teller screen trying to remedy a business account all the while 2 employees standing in the bank were in idle chit chat talking to each other. i asked why park has not turned this bank into a restaurant as it would serve the public better. i then went back to my car to try the drive up teller again and once again an extended wait. hire people or close up. it is not a convenience.”
“On 2/23/2026 I had an excellent experience with Park Community Bank thanks to the outstanding support from the branch manager. She was incredibly kind, patient, and clear in her instructions throughout the entire process. What stood out most was how understanding she was of my situation and how she truly went above and beyond to help me.
Customer service like this makes a lasting impression, and I’m genuinely grateful for the time and care she took to assist me. Thank you for making what could have been a stressful experience feel smooth and supported.
Thank you so much Nickie.”
8:30AM - 5PM
4017 Poplar Level Rd, Louisville
Credit Unions
“Kemba is great, I’ve been banking with them since I was a child. The tellers are awesome, Ms. Joy is a gem. Lucy on the other hand is very rude, she constantly makes smart remarks and is not very personable. Do trust Kemba with your finances, but try your best to never deal with Lucy :)”
“Very friendly staff. They offer great services life checking, savings, money market, CD's, home loans, auto loans. And you will find that the credit union has the best rates on all of them.”
“I have been a member with Jefferson County for several years. They have the most exemplary and outstanding customer service and rates of any banking institution that I have had the pleasure to experience! Loan Officers Tiffany Devine, Debbie Andrew, Becky Wright, and Josh Meyers are simply awesome, efficient, and caring workers that go above and beyond to assist individuals in all your financial needs. I would recommend JCFCU to anyone!”
9AM - 6PM
4220 Shelbyville Rd, Louisville
Credit Unions
“Would be five starts if they could keep their employees off their phones in the drive thru. Tired of pulling up and watching them look down at their phone while I try and patiently wait to get my deposit”
“Halle P at the Dixie Branch provided nothing short of a ROCK star experience! She was pleasant, knowledgeable , and very efficient with our time! I couldn’t thank her enough for the pleasant experience!”
“In my opinion this branch has great customer service. The staff is friendly and helpful. This location is perfectly located too. We worked with Cheyenne and she was good to work with and answered all of our questions. Thanks L&N!”
8:30AM - 6PM
7651 Jefferson Grn Wy, Louisville
Credit Unions
“This is my second time using Autotruck for a vehicle loan, this time was to refinance a loan from another lender. Has to be the quickest and easiest vehicle loan refinance process ever! Joni in the loan dept was amazing to work with and made everything so easy and explained everything in detail very well and communicated amazingly with me the whole process . Would highly recommend Autotruck to anyone looking for a vehicle loan or to refinance a loan.”
8:30AM - 6PM
13210 O'Bannon Station Way, Louisville
Credit Unions
“Being thankful not only shows good manners, but a simple expression of thankfulness can go a long way in relationships and communication with others. It not only enhances our own lives, but makes other people feel appreciated,”
“Been with Commonwealth credit union 7years. Absolutely best financial facility I have used. Helpful,informational, great security(I almost got scammed selling a car,they INTERVENED ON MY BEHALF) They Really GO THE EXTRA MILE. ALSO THEIR CALL CENTER IS EXCELLANT AS WELL! As a senior their online banking is easy to navigate. SHELBY is the branch manager, she's personal and sharp. 5Stars!!”
“I have been a Beacon Credit Union member for years and have had excellent service. I can say truthfully when I had an issue it was handled promptly and professionally. I would recommend this Credit Union to family and friends.”
“I have been a member there over 25 years. Leaving there because of issues! I got a personal wheel while they're still warm.They're glazed with a mixture of confectioners, sugar, orange juice and butterdifficulties with accounting issues and difficulties with cashiers speech. Turn overs.”
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“Carrie Schneidtmiller at the Okolona Branch is beyond amazing to work with! I just got my 3rd vehicle loan from her and she is so kind, her customer service is top notch and she’s remembered me since my first loan. She makes everything simple and gives you all your options. I live 4 hours away, but I will always use Carrie. She feels like family and takes care of everything. You don’t have to be local to use her. I promise you won’t be disappointed. She’s the best!”