CVS Pharmacy in Louisville aims to assist customers with pharmacy, health, and wellness needs, offering a variety of products and services. Most locations are open seven days a week, allowing for convenient prescription refills, vaccinations, and personal care items. The store promotes savings through weekly deals and the ExtraCare program. Customers can also benefit from same-day delivery and free CVS Pickup for online orders. However, some reviews highlight concerns about the store's appearance, describing it as dated and somewhat dirty. Changes in pharmacy hours to 10 AM to 6 PM have frustrated some customers needing medications outside these times. Despite these issues, there are positive mentions of the staff, particularly a pharmacist named Brandon, who has been praised for his kindness and dedication in helping customers, even staying after hours to assist. Recent management changes have reportedly improved service quality, with a new pharmacist hiring more dedicated staff. Nonetheless, the drive-thru service has faced operational challenges due to staffing shortages, leading to temporary closures. Overall, while CVS has its challenges, recent improvements and dedicated staff have made a positive impact on customer experiences.
Pharmacy : Cool place, but check your medicine count (if you’re getting any medicine that has street value) .. there’s a pharmacist either making mistakes or stealing!
July 2025
No workers everything locked up have to wait 15 mins for any help to get items
July 2025
I love, nice people they working hard, Helping, to deliver the products that are under lock and key. thanks.
