Cypress Pointe is a pet-friendly apartment community located in the heart of St. Matthews, offering spacious 1, 2, and 3 bedroom floor plans. Its convenient location is close to schools, shopping, entertainment, restaurants, and downtown Louisville. Residents consistently praise the friendly and attentive staff, particularly the leasing manager, who is noted for being kind, approachable, and responsive to needs. Visitors often feel welcomed and appreciated, with staff members genuinely listening to their apartment preferences. Current residents describe their living experience as wonderful, highlighting the calm and cozy atmosphere of their homes. The maintenance team is recognized for its quick and professional service, addressing requests promptly, often on the same day. The property itself is well-maintained, with clean facilities and modern touches that enhance the cozy vibe. Overall, Cypress Pointe is highly recommended for anyone seeking a great place to live, thanks to its excellent customer service, thoughtful staff, and convenient location.
We’ve been residing here for 2 years and we can say that the safety is guaranteed. The staff are accommodating and very friendly. We don’t have any issues at all for 2 years.
June 2026
I had a great experience at Cypress Pointe. The property is very nice, great location and the office staff is top tier!
May 2026
Toured the property and wanted to give ‘kudos’ and thank both the leasing manager and consultant Bianca and Candice. Your patience and kindness mean so much!
