FedEx Ship Center in Louisville, KY offers a variety of shipping and packing services, including supplies, boxes, and FedEx shipping options. Customers can have shipments held for pickup or schedule residential deliveries through FedEx Delivery Manager. The company provides cost-effective expedited, standard, and economy shipping services, with FedEx Ground often faster to more locations than UPS Ground. Reviews highlight attentive customer service, with staff being friendly and helpful. One reviewer appreciated the knowledgeable staff member who provided clear solutions, and another mentioned the helpfulness of employees during a visit. Despite some difficulty in locating the center for those unfamiliar with the area, GPS makes it easier to find. Delivery experiences vary: some customers received prompt service, even during winter storms, with packages delivered directly to their door despite unplowed driveways. However, there was a notable issue with a missed delivery of a refrigerated prescription that required a signature. The delivery person did not knock loudly enough to be heard, leading to a missed delivery note, though the customer appreciated the helpfulness of the staff at the pickup location. Overall, FedEx Ship Center in Louisville is known for good service, friendly staff, and reliable shipping options, with occasional delivery challenges noted by customers.
Andre was incredibly kind and helped me pick up my wedding band after missing a delivery attempt earlier that day. Incredibly thankful for his assistance and kindness!
June 2025
Was assisted twice today and both employees were helpful.
April 2025
This place is all business. Don't come in here with anything else. They ain't got no time for BS.
