Firestone Complete Auto Care in Louisville, KY is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The business offers comprehensive solutions for every make and model, including oil changes, brake inspections, and engine repairs. Customer experiences vary. One reviewer was very satisfied, highlighting ASE Certified mechanics who provided a detailed diagnosis and completed a major repair in less than eight hours, which was much faster than a dealership. Another long-term customer stated it is their number one go-to place, praising the team's consistent kindness, fairness, and professional service for everything from sensor repairs to new tires. However, other reviews note inconsistencies. One customer reported that a tire patch service took 4.5 hours and was ineffective, with a tire going flat again within days. Another mentioned a wait time longer than quoted and having to purchase a new tire. While some find the work good and the location convenient, experiences with service speed and reliability can differ.
In and our for appr for new battery in less than a hour.
May 2024
Very quick service, good communication, and professional.
May 2024
Made an appointment to have 2 leaky tires patched, service ended up taking around 4.5 hours (not sure what an appointment even does at that rate). 2 days later and one tire is already low again, when I went to fill it up I also noticed they never even replaced the cap. I'm not certain they did anything for my car, I will... read full comment
