Foot Locker, a popular retail store, has received positive reviews for its exceptional customer service. Customers have praised the store's employees, particularly Tianna M., Thomas Bronaugh, and the staff at the Jefferson Mall location in Louisville, KY, for their helpfulness, patience, and willingness to go above and beyond. Tianna M. was commended for her assistance in finding the right size and style of shoes for a customer's son, bringing out multiple options and providing suggestions. Thomas Bronaugh, another employee, was recognized for his compassionate act of giving a young boy in need a new pair of shoes off his own feet, demonstrating kindness and understanding during a difficult time. The staff at the Jefferson Mall location were also praised for their excellent customer service, guiding a customer to the nearby Champs store to find the desired Jordan shirt, saving them time and effort. Overall, Foot Locker's employees have been consistently praised for their dedication to providing an exceptional shopping experience, making the store a go-to destination for customers.
Inventory always incorrect online and not much available
May 2026
We were greeted by jairiq and I want to say I loved his people skills he made our shoe shopping a blast had us dancing and laughing and if ever I need to go to foot locker again I would definitely come back.
March 2026
Ricky was a great help assisting me and my family with great service in finding just what we we’re seeking for!
