Life Storage, a leading self-storage provider, offers a convenient and professional experience for its customers. With over 151+ properties and 100,400+ units nationwide, the company has established itself as a prominent player in the industry. The storage facilities are well-maintained, and the staff, such as Matt, are known for their polite and helpful demeanor, often going above and beyond to assist customers. Customers have praised the ease of access to their storage units and the responsiveness of the staff. However, some concerns have been raised regarding the company's corporate policies, particularly the additional charges for "insurance" that some customers feel are unnecessary. Despite this, the overall experience at Life Storage has been positive, with many customers expressing satisfaction with the service and recommending the company to others.
The lady that assisted me at the time of my reservation she was VERY HOSPITABLE AND ATTENTIVE to my needs. She was so busy that she left her keys in my unit at the time that she checked me in, when I returned them to her she had already started trying to backtrack to locate them so I was happy to ease her mind in locating... read full comment
May 2026
Those people are very amazing and helpful...... Matt is a very sweet person..and others are very friendly
May 2026
Matt was very nice and very helpful. Thank you so much
