MAC Cosmetics at Macy's is a well-regarded retail destination that offers a variety of products and services, with a strong focus on customer satisfaction. Customers appreciate the friendly and helpful staff, such as Michelle McElroy, who assist in finding suitable products, making shopping more comfortable. The store is praised for its well-stocked, clean environment and the availability of a diverse range of items, including clothing, shoes, and even bourbon, which is now being sold at some locations despite being slightly expensive. Macy’s at Oxmoor Mall in Louisville, KY, is especially noted for offering hard-to-find shoe sizes like size 5, addressing a common need among women with smaller feet. The store also features sections with discounts and clearance racks, although some customers find the last act/clearance area too cluttered. Gift shopping is also popular here, with positive feedback on the affordability of items like dresses for children. In addition to shopping, customers enjoy amenities like Starbucks and sitting areas, enhancing the overall experience. Staff members such as Susan and Bridgette receive high praise for their professionalism, friendliness, and product knowledge, making shopping more enjoyable. Overall, Macy’s provides a pleasant shopping environment with attentive staff and a good selection of products for various needs.
Thanks to Michelle McElroy I was able to comfortably find what I was looking for she is my granddaughter's age and size so I ask her can she help me find something that my granddaughter would like, she did just that. Thank you Macys for continuing to value your customers.
August 2023
My sister's children love the dresses here! And I'm happy with the price, finally I was able to give them the best birthday gifts!
December 2022
Listennnnn I cant say enough how great the customer service I received from Ms Bridgette at Macys Oxmoor Mall. 10/10!!! This location isnt even near my house but I will be back just because she was sooo patient and waited on me to decided on what perfume I wanted. Amazing customer service and product knowledge.
