The O'Reilly Auto Parts store on National Turnpike in Louisville is consistently noted for its helpful, polite, and knowledgeable staff. Reviews highlight employees who explain things thoroughly, offer suggestions, and take time to assist without rushing customers. The team is recognized for going above and beyond, providing services like free battery testing, alternator checks, and even battery installation in challenging conditions. Customers appreciate the staff's efficiency and smooth operation even during busy times. The store carries a wide selection of needed parts and offers valuable services. These include free Check Engine light testing, wiper blade installation, and fluid recycling. A particularly appreciated feature is the free Loaner Tool program with a refundable deposit, which allows customers to rent tools for repairs. The location also resurfaces brake rotors and drums. This combination of extensive inventory, practical services, and consistently excellent, friendly service ensures customers plan to return for future automotive needs.
Thank you Russell !!! You helped us out greatly today !
October 2024
Way understaffed only had two employees at the counter. I waited for 15 + minutes to ask if I could get a battery tested only to be told that the other employee had to do it. I waited in that employees line for another 15+ minutes before I ended up leaving and going to Autozone to get the battery tested.
October 2024
Clean, well-organized place, excellent service, only the car parts are a little expensive
