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“First impressions was a clean storefront and clean inside. The sales associate that helped me was very helpful and friendly! They had the car battery I needed in stock and even offered to install it for me. The Duracell battery I purchased 6 years ago is still running strong so I figured I'd get one for my other vehicle since it needed a new one. I highly recommend Batteries Plus!”
“Deborah and Steven were amazing. Deborah answered the phone at 9:20pm and helped us find a part and set it aside for us. Came in and Steven checked us out swiftly and even helped us look for more parts; prevented me from calling in from work. Only store open this late at night. -Aj & son”
“Very short wait, the lady that was working helped find the right battery and replaced it for me. Exceptionally polite. There was a difficult customer while I was waiting, and she handled it very professionally. Good job!!”
7:30AM - 10PM
5911 Bardstown Rd, Louisville
Battery Stores
“We went to get some coil packs for a Nissan Sentra, at the store in Fern Creek. That store did not have them, but the guy checked the other stores, and he found that the store on Preston Highway had them in stock.”
“Mike was on point,He stopped what he was doing to come help me. That's what I call great customer service skills, not knowing much about moped oils,he called someone and found the answer! Awesome job keep it up! I love my local O'Reilly auto parts store!”
“Just had a new battery put in. Chuck and the crew were friendly and professional. They hooked up a battery saver to ensure I would not lose any preset information stored in my system. I was in and out in about 30 minutes. Top notch, through and through.”
“Bobby Oberhausen - the first review - is the gentleman who called here. Even though we did not sell Mr. Oberhausen the battery he purchased, therefore we cannot warranty it, we told him he was more than welcome to come in and replace the battery or issue a refund to compensate him for his trouble. However, he chose to throw a temper tantrum and kept threatening to leave a bad Google review.Therefore, we will no longer be offering service to him.”
7:30AM - 10PM
4160 Bardstown Rd, Louisville
Battery Stores
“Customer service is hard to come by these days, but I always know where to turn when I need auto parts. Mr. Garcia exemplifies exceptional service from the moment you walk through the door. His attention to detail, accuracy, and efficiency are truly unmatched. For over 15 years, I’ve been coming to this location, and Freddy’s customer service consistently stands out as some of the very best. A promotion for Freddy would be well-deserved—I can’t think of anyone more worthy.”
“These guys are amazing. Brought my son’s phone in to have the battery replaced. It had a warranty through square trade/allstate who had messed up the claim. Instead of waiting until the claim was fixed to start replacing the battery, he worked on it while I was on the phone getting the claim fixed. I only had to wait another 5 minutes and he was done.”
“I believe your assistant managers name is, Chris, y'all need to give him a raise! He is the sole reason I shop at O'Reilly's. His customer service is unmatched, and seen no where else! He goes above and beyond with every customer, and he's very knowledgeable. Keep it up brother man!”
“Had a great experience I got there right before closing cold night needed a new battery and 2 wonderful guys Marco and Brandon helped me out and put my battery in for me so kind. Great place thank you again.”
“I had such a wonderful experience today. Joe was very kind and helpful. They had exactly what I needed. There’s a few auto stores nearby but this is definitely my go to spot now!”
“Always receive great service at this place. Returned extra unopened antifreeze that I purchased the day before at another location. The other location said they don't accept returns on unopened coolant. This location made it easy. Always extra helpful. Highly recommend”
“Friendly staff with great customer service. My daughter tagged along with me and snacked on a employees popcorn with him while we waited for our battery. Great prices, fast service and will highly recommend all to turn to worldwide for your battery needs.”
“Had to buy a new battery. 7° and my old battery died . They were very helpful and had exactly what I needed. The store is clean and neat staff friendly and knowledgeable. I prefer O'Reilly over auto zone !!!!”
“Edi and chaz were amazing! I have never had someone explain things so thoroughly and research to tell me whats going on with my car , they went above and beyond to help me , they checked my engine light , checked my battery , alternator and starter and even changed my battery for me in 90 degree weather ! Edi told me more about the car than the mechanic ever has and took his time didnt rush me out the door like everyone else usually does. These two deserve a raise and promotion im very very impressed and will be back to this location if anything else happens with the car, thanks so much you guys!”
7:30AM - 10PM
5213 Dixie Hwy, Louisville
Battery Stores
“This review is for Leslie that worked on the 7th of Nov at 4:15pm, I commend her for her customer service skills, specifically for her kindness and her tone and her willingness to accommodate my needs! I might just switch to this store!”
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“Best battery prices in the state. Not to mention it's a small business run by local Kentuckians who've lived here for generations. Highly recommend KBO for anyone, even if it's a bit of a drive. I always feel as if I was a member of their family when I visit”