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“I took in some bulbs to be recycled and Kai was kind and more helpful than necessary- she helped me carry them in from the car. She knew the answer to all my questions and called another store to check on something for me without even asking. Trader Joes level of customer service!”
“Do yourself a favor and visit batteries plus if you’re having problems with your iPhone. They are so knowledgeable and friendly. We couldn’t have asked for better service at a budget, friendly price.”
“The staff is always helpful and go out of their way to make sure you got what you need. They had my cv axle and trans line ready for pickup early the next morning.”
“O'Reilly auto parts on Westport Rd., Louisville, KY has the best customer service
Debbra was kind enough to change my brake lightbulb, which was great greatly appreciated!! Some of the best customer service I've ever experienced😁
The following day I stopped by O'Reillys and the manager Mike was kind enough to help me figure out why my back lights weren't on. Great customer service all around.
Thank you, Mike😁”
“This O'Reillys on Preston South of the Gene Snyder seems more friendly and helpful than the one up by newburgh; close to indian trail. They had both the air filters for my range rover, where as the one in newburgh didn't have them.”
“Mike and his team did some serious troubleshooting to make my battery replacement work. The terminals on the new battery did not match the old battery and did not exist within the company. They were able to come up with a solution to make the new battery compatible with the connectors from the generator. Highly recommend this place.”
“Five stars is not enough to give to Nathan who helped me for several hours as I was from out of town when my car decided to act up. He checked out my car did an assessment helped me find a place to tow it to. All this while taking care of patrons as they came in. You’re the best Nathan. Thank again”
“I just wanted to give a shout out to employee badge # 613396,, this feller behind the counter,, who looked like,, he was gonna whoop somebody's bass,,, LOL! just pokin',, that spark plug you sold me did the trick,, invoice # 351750,, Thank you,, that was right on point Tim!! Thanks again brotherman!! That young cats all done borrowin' from me,,,gotta replace the the carrier bearing again,,,butt purrs like a tame she-devil ready 2......”
“I had to get my S25Ultra screen replaced. I got there as soon as they opened. Hunter was very polite and took care of me in an hour and a half despite being the only person in the store. Thank you Hunter. I appreciate the repair.”
“Customer service is hard to come by these days, but I always know where to turn when I need auto parts. Mr. Garcia exemplifies exceptional service from the moment you walk through the door. His attention to detail, accuracy, and efficiency are truly unmatched. For over 15 years, I’ve been coming to this location, and Freddy’s customer service consistently stands out as some of the very best. A promotion for Freddy would be well-deserved—I can’t think of anyone more worthy.”
“Bobby Oberhausen - the first review - is the gentleman who called here. Even though we did not sell Mr. Oberhausen the battery he purchased, therefore we cannot warranty it, we told him he was more than welcome to come in and replace the battery or issue a refund to compensate him for his trouble. However, he chose to throw a temper tantrum and kept threatening to leave a bad Google review.Therefore, we will no longer be offering service to him.”
“Alberto and Axel! I can not say enough great things about these two! The staff, every one of them, are extremely helpful but I interact mostly with Alberto on Axel on the daily with outrageous requests, hard to find items, and I’ll admit, I can be a handful but they always always take care of me and I always look forward to the THANK YOU THANK YOU THANK YOU and the end of the convo. Great job guys!”
“I had such a wonderful experience today. Joe was very kind and helpful. They had exactly what I needed. There’s a few auto stores nearby but this is definitely my go to spot now!”
“I needed help with a blown fuse and Caleb was very helpful. He assisted in figuring out which fuse I'd need and even switched it out for me since I didn't know how to do it myself. I'll definitely go here when I need car stuff in the future!”
“Friendly staff with great customer service. My daughter tagged along with me and snacked on a employees popcorn with him while we waited for our battery. Great prices, fast service and will highly recommend all to turn to worldwide for your battery needs.”
“I was just in there and the service provided by the sales lady Maylin was super knowlegdable and fimiliar with all the parts. She check everything to ensure it was new. Great 5 star service.”
“They always have any part I need. Also, they have some of the most ridiculously cool stuff on the way to check out that I've ever seen in a store. Stuff that has absolutely nothing to do with anything. And I can't tell you how much I've bought of it. 🤣🤣🤣 I highly recommend!”
“Thank you to Candice and Paula for helping with my battery situation! It was hotttt outside 🥲 and they still helped with my battery when I couldn’t figure it out
Very appreciative!!”
“Edi and chaz were amazing! I have never had someone explain things so thoroughly and research to tell me whats going on with my car , they went above and beyond to help me , they checked my engine light , checked my battery , alternator and starter and even changed my battery for me in 90 degree weather ! Edi told me more about the car than the mechanic ever has and took his time didnt rush me out the door like everyone else usually does. These two deserve a raise and promotion im very very impressed and will be back to this location if anything else happens with the car, thanks so much you guys!”
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“Best battery prices in the state. Not to mention it's a small business run by local Kentuckians who've lived here for generations. Highly recommend KBO for anyone, even if it's a bit of a drive. I always feel as if I was a member of their family when I visit”