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“I took in some bulbs to be recycled and Kai was kind and more helpful than necessary- she helped me carry them in from the car. She knew the answer to all my questions and called another store to check on something for me without even asking. Trader Joes level of customer service!”
“Do yourself a favor and visit batteries plus if you’re having problems with your iPhone. They are so knowledgeable and friendly. We couldn’t have asked for better service at a budget, friendly price.”
“I hate being difficult and I have no idea what I’m talking about with cars. I tried to explain the best I could what I was talking about but all that was coming out was gibberish. I didn’t catch the man’s name but he had a big red beard. He was more than patient with me and helped me figure out what I needed. I absolutely dread going into auto stores because I feel like I’m being a burden for not being mechanically inclined. From now on, I’ll be going to this store. I’ll drive the extra 15 minutes!”
“Deborah and Steven were amazing. Deborah answered the phone at 9:20pm and helped us find a part and set it aside for us. Came in and Steven checked us out swiftly and even helped us look for more parts; prevented me from calling in from work. Only store open this late at night. -Aj & son”
“Very short wait, the lady that was working helped find the right battery and replaced it for me. Exceptionally polite. There was a difficult customer while I was waiting, and she handled it very professionally. Good job!!”
7:30AM - 10PM
5911 Bardstown Rd, Louisville
Battery Stores
“We went to get some coil packs for a Nissan Sentra, at the store in Fern Creek. That store did not have them, but the guy checked the other stores, and he found that the store on Preston Highway had them in stock.”
“Mike was on point,He stopped what he was doing to come help me. That's what I call great customer service skills, not knowing much about moped oils,he called someone and found the answer! Awesome job keep it up! I love my local O'Reilly auto parts store!”
“Just had a new battery put in. Chuck and the crew were friendly and professional. They hooked up a battery saver to ensure I would not lose any preset information stored in my system. I was in and out in about 30 minutes. Top notch, through and through.”
“I believe your assistant managers name is, Chris, y'all need to give him a raise! He is the sole reason I shop at O'Reilly's. His customer service is unmatched, and seen no where else! He goes above and beyond with every customer, and he's very knowledgeable. Keep it up brother man!”
“I had to get my S25Ultra screen replaced. I got there as soon as they opened. Hunter was very polite and took care of me in an hour and a half despite being the only person in the store. Thank you Hunter. I appreciate the repair.”
7:30AM - 10PM
4160 Bardstown Rd, Louisville
Battery Stores
“Customer service is hard to come by these days, but I always know where to turn when I need auto parts. Mr. Garcia exemplifies exceptional service from the moment you walk through the door. His attention to detail, accuracy, and efficiency are truly unmatched. For over 15 years, I’ve been coming to this location, and Freddy’s customer service consistently stands out as some of the very best. A promotion for Freddy would be well-deserved—I can’t think of anyone more worthy.”
7:30AM - 4:30PM
1389 Old Preston Hwy N, Louisville
Battery Stores
“Bobby Oberhausen - the first review - is the gentleman who called here. Even though we did not sell Mr. Oberhausen the battery he purchased, therefore we cannot warranty it, we told him he was more than welcome to come in and replace the battery or issue a refund to compensate him for his trouble. However, he chose to throw a temper tantrum and kept threatening to leave a bad Google review.Therefore, we will no longer be offering service to him.”
“Had a great experience I got there right before closing cold night needed a new battery and 2 wonderful guys Marco and Brandon helped me out and put my battery in for me so kind. Great place thank you again.”
“I had such a wonderful experience today. Joe was very kind and helpful. They had exactly what I needed. There’s a few auto stores nearby but this is definitely my go to spot now!”
“Friendly staff with great customer service. My daughter tagged along with me and snacked on a employees popcorn with him while we waited for our battery. Great prices, fast service and will highly recommend all to turn to worldwide for your battery needs.”
“Always receive great service at this place. Returned extra unopened antifreeze that I purchased the day before at another location. The other location said they don't accept returns on unopened coolant. This location made it easy. Always extra helpful. Highly recommend”
“Had to buy a new battery. 7° and my old battery died . They were very helpful and had exactly what I needed. The store is clean and neat staff friendly and knowledgeable. I prefer O'Reilly over auto zone !!!!”
“Edi and chaz were amazing! I have never had someone explain things so thoroughly and research to tell me whats going on with my car , they went above and beyond to help me , they checked my engine light , checked my battery , alternator and starter and even changed my battery for me in 90 degree weather ! Edi told me more about the car than the mechanic ever has and took his time didnt rush me out the door like everyone else usually does. These two deserve a raise and promotion im very very impressed and will be back to this location if anything else happens with the car, thanks so much you guys!”
7:30AM - 10PM
5213 Dixie Hwy, Louisville
Battery Stores
“This review is for Leslie that worked on the 7th of Nov at 4:15pm, I commend her for her customer service skills, specifically for her kindness and her tone and her willingness to accommodate my needs! I might just switch to this store!”
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“Best battery prices in the state. Not to mention it's a small business run by local Kentuckians who've lived here for generations. Highly recommend KBO for anyone, even if it's a bit of a drive. I always feel as if I was a member of their family when I visit”