O'Reilly Auto Parts receives mixed reviews from customers. Many praise the helpful and friendly staff, describing experiences as amazing and awesome. Employees are noted for being patient, springing into action to assist, and going above and beyond to keep customers safe or handle returns without a receipt. The staff is often called knowledgeable and a great reflection of the company. Other reviews point to inconsistent service, mentioning that help can depend on the specific employee. Some customers report mediocre service, with staff seeming unhelpful, wanting to be on their phone, or not being very knowledgeable. Pricing is sometimes viewed as a bit overpriced compared to other options, though the return policy is considered good. Overall, experiences vary, but positive encounters highlight friendly staff and helpful service.
Had a great experience I got there right before closing cold night needed a new battery and 2 wonderful guys Marco and Brandon helped me out and put my battery in for me so kind. Great place thank you again.
May 2025
Staff is very knowledgeable and friendly. Helped me get everything i needed to fix my car. Including the proper tools.
April 2025
Elvey and Braden were super helpful and got us back on the road.
