Rev-A-Shelf LLC is known for its excellent customer service and commitment to helping customers. Many customers have shared positive experiences, highlighting how the staff, especially Lisa, quickly resolved issues like fixing pull-out trash cans and providing free replacement parts for older products. Despite some concerns about a steep 35% restocking fee for returns, customers appreciated the friendly assistance they received when navigating return policies. One customer was pleasantly surprised when the company waived the restocking fee after a discussion with a representative. Overall, Rev-A-Shelf LLC demonstrates dedication to its products and customer satisfaction, earning a loyal customer base.
Pick up at the end door P, quick in and out like 30 min. Very nice and friendly guys working here, definitely coming back
June 2025
great customer service recently requested installation guide and was invited to the Closets Conference & Expo
January 2025
I can't say enough about the integrity of Rev-A-Shelf's customer support team. They caught a mistake I had made and took the time to proactively contact me. They could have ignored it, and they would have generated a much higher profit margin on my order. Instead, they went above and beyond.
