Thorntons is a popular business known for its delectable doughnuts and extensive drink selection. Customers praise the wide variety of sweeteners, creamers, and milk options available for customizing coffee and cappuccinos. However, the business has faced some challenges, with inconsistent opening hours and occasional issues with cleanliness and equipment. While the gas prices used to be competitive, they have since risen above the average. Despite these drawbacks, Thorntons is generally well-received, with friendly staff and a clean, well-stocked environment. The business is a frequent destination for many, with one customer reporting over 175 visits to the location. Overall, Thorntons offers a satisfying experience for those seeking great doughnuts, drinks, and snacks.