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“Best gas prices. It never takes too long even if the lines are long. I like that the hoses stretch to either side of the car. The staff is friendly and they keep the area clean. No bathroom”
“Needed 4 corner brakes, tires, and oil change on my daughter’s car. Work was completed on time, and under budget. Very pleased with quality of parts and tires installed. Highly recommend.”
“Room for improvement. Your biggest competitor is Walmart. And with the way things are going they will when win in the end.
Here are tips to improve the customer experience.
At your self checkout add a hand scanner. These are heavy whole sale products. Why is the customer picking up these items to be scanned on a fixed scanner? This is a liability issue. What if the customer twists the wrong way and hurts their back? They are inside the costco warehouse and this is avoidable.
Another issue is if a membership is about to expire. The checkout will ask if the customer if they would like to re-new this is good. The problem is that if they do not want to re-new. The prompt makes it hard for them to continue checking out. If this happens to enough people there could be a class action law suit for.
-Aggressive and unfair sales tactics
-Undue influence
-Misrepresentation and fraud
Lastly your prices are no longer competitive enough to justify the membership.
I hope this review is taken seriously I mean no ill will. As I am a shareholder. If you succeed I succeed I'll be attending the next shareholders meeting to ask these questions.”
“Normally you're not supposed to tell repair shops that you don't know anything about cars for fear that they'll take advantage of you. That was absolutely not the case here. They were kind, patient in educating me on what the issue was and what my options were. They helped me find an affordable solution that allows me to get back on the road SAFELY and get to where I need to go. I can't recommend them enough!! I am blown away by their service and professionalism! I will definitely be back again!! 10/10 they truly set the mark of how you're supposed to run a business!!”
“What can I really say it's a gas station. I guess I can say it was great putting gas into my car lol. Same selctions for gas every where else has basically. Prices are decent when you have fuel points to take cents off. Smooth pumps lol.”
“Kroger Gas Service Centers are Great!! Besides the Convenience of Being Able to Gas up After your Shopping. You can save 10 cents per gallon for every one hundred points that you accumulate just for buying your groceries. It really is a great and fast way to Gas up. And the savings per gallon is always a plus, too.”
“After 9, no lottery or drinks or snacks! Great employees tho, I think the girls name is Ashley or Nicole, she has sandy blonde hair and glasses, she's the best attendant there. Such a sweety and always remembers what I get and has it ready by the time I get up to counter!!”
“Great way to save few cents off when using Kroger card, the downside of it....i have the phone app rather than a Keychain tag for rewards and every time i have to prepay at the booth rather than at the pump.”
“You get gas there. No one is happy but we deal with it. Remember before you owned a car? It sucked right? Well to not have that feeling you gotta pay for gas with blood from your first born son or give a kidney. Or just pay for the overpriced fuel with money and stop yelling all the time.”
“We love taking our cars to Cecil's Service Center because they're friendly, honest and quick. They always explain the issues in a way I can understand, and only do what's necessary to keep my car up-and-going. Very grateful for Cecil's!”
“Absolutely top notch service! They will have my business from now on, i had my alternator.replaced, they fixed a misfire in cylinder number 3 and coil pack at cost of parts didn’t charge me labor ??”
“I always enjoy using Kroger fuel so I get gas points and of course with our gas prices being so high right now every $.30 off counts very well. So this is a good station that is an easy in and out pump”
“Great place to get gas and enjoy some discounts. But get you some Heet and put it in every now and again for removal of the water in the gas ! I’ve been told by my mechanic there was water in my gas tank and this Kroger is usually my go to so..”
Open 24 hours
1500 Mellwood Ave, Louisville
Gas Stations
“Earlier this week I tried out the Valero near my office, and it was a surprisingly decent spot for a quick stop. The convenience factor is huge for my busy schedule, and they have a pretty good selection of snacks and drinks!”
“Kroger gas station is my go-to spot for fueling up! The pumps are always clean and well-maintained. The prices are competitive, and the rewards program is a bonus. The convenience store offers a wide selection of snacks and drinks. Friendly staff and efficient service make it a top-notch experience. 5 stars!”
“I’m in this store almost every day, and the experience is always fantastic. The staff is friendly, welcoming, and always willing to go above and beyond. They greet you with a smile and a hello every time, and the morning/day crew are especially wonderful to chat with. They’re attentive and make sure customers find exactly what they need. I never see anyone just standing around. Lisa, the manager, does an excellent job and always carries herself with professionalism. The store is consistently clean, organized, and well-stocked. Hands down, the best store in Louisville!”
Open 24 hours
7515 Shelbyville Rd, Louisville
Gas Stations
“People that work here are really nice & very helpful. I love that they have small nugget ice, yes that kind of ice is my absolute favorite!!! It's a busy store but everyone even the customers were very helpful! I enjoyed stopping here! I must add the bathrooms were CLEAN! Very important when you have been driving forever and HAVE to use a public restroom... All in all a pleasant place to stop, they have EVERYTHING you need from a gas station ?! !!”
Open 24 hours
9260 Smyrna Pkwy, Louisville
Gas Stations
“Great stop at BP Smyrna! They now have two lottery machines, which makes it super quick and convenient. The breakfast and lunch plates are fresh and tasty — the meatloaf is definitely a must-try!
Don’t miss the Friday fish special and the delicious pork chops — both are customer favorites.
They’ve also got a solid cold deli selection, plenty of cold soda & beer, plus a full range of cigarettes & tobacco products, and all the groceries you need on the go.
On top of that, the gas prices are some of the best around. Clean, fast service, and everything in one place. Highly recommend stopping by!”
“Serves it purpose of getting your vehucle fueled up. One way in, one way out cuts diwn on confusion. Pump #4 can be a hassle for most. A man was trying to get gas and had to put hus card in 8 times before it was accepted. It only took one try for me. Prices are usually lower than other non Sam's Club gas stations.”
Open 24 hours
3039 Taylor Blvd, Louisville
Gas Stations
“Sunoco is Valero that sits on the cororTaylor Blvd. and Central Ave. Great service, friendly atmosphere. They have a variety of products snacks, and beverages. This establishment alter has Friendly Amusement devices”
Open 24 hours
2720 Taylorsville Rd, Louisville
Gas Stations
“Every time I come in, the cashiers are lovely, and go out of their way to make sure I get a deal if I have an item that’s on sell in hand.
I feel bad though because their registers are next to each other, which gives the feeling of claustrophobia, and I’m not even the one behind the counter. They should definitely have more space so that nothing bottlenecks and they have more room to breathe. I couldn’t imagine having to deal with that every day.”
“My favorite chicken my favorite staff at any gas station ever super friendly and always go above and beyond!! Only place I ever stop at for drinks snacks etc ups as well and they also have the best workers ever!! Also go above and beyond for the customers!!! 10 stars for me”
“I shop Krogers for their selection of fresh vegtables. I used East End Eye care for first time and they took wonderful care of me. I will return! We all know Outback has some tasty food and I'm happy with the service at this one. I use UPS frequently and I am always treated with respect and service is fast.”
Open 24 hours
5339 Dixie Hwy, Louisville
Gas Stations
“Speedway has become my go-to convenience store and gas station, and for good reason. This location is everything you’d want in a pit stop: clean, efficient, and well-stocked.
The gas pumps are conveniently laid out, with plenty of space to maneuver, even during busier times. Prices are consistently competitive, which is a big plus when every cent counts. The store itself is bright, clean, and organized, making it easy to find what you need without wasting time.
What I love most about Speedway is the variety it offers. The coffee station is a standout, with fresh brews and plenty of customization options. Their hot food section is surprisingly good, offering items like pizza, sandwiches, and snacks that are perfect for a quick bite. The rewards program is also a fantastic perk, with points that add up quickly and can be redeemed for discounts or free items.
The staff here deserve recognition for their friendly and efficient service. They handle transactions quickly and with a smile, even during peak hours. Overall, this Speedway location sets the standard for what a convenience store should be: reliable, clean, and welcoming. Highly recommended for anyone on the go!”
“Had a hole punched through my tire by a nail in the road and was looking for somewhere within walking distance of my house to get it patched. Figured I'd be out $50-60 bucks for the tire patch, but saw Melton's had good reviews and decided to swing by (I'm usually a Les Swabb or Costco Tire type). Tom helped me out and was quick, thorough, kind, and charged much less than I had braced for. It seems like an very honest mechanic and I will be returning when Louisville inevitably claims another one of my tires~”
Open 24 hours
12201 Dixie Hwy, Valley Station
Gas Stations
“This is a decent gas station. The gas prices usually tend to run on the higher range, which isn't unusual considering that this is the southwest end of Louisville. This location has the beer cave and the big polar pop machine.”
5:30AM - 12AM
10600 Shelbyville Rd, Louisville
Gas Stations
“Forget the Pump, Go for the Fried Chicken!
I stopped by the BP on Shelbyville Road purely for gas, but I'm so glad I checked out the hot deli counter! This place is a real Gem.
I ordered the Krispy Krunchy Tenders Meal Deal,Fried Fish & Pork Chops and it was fantastic. The Fried Chicken was Perfectly Seasoned, and the portion size was Huge for the price.
What really impressed me was the Pork Chops.My order was ready in about no time at all even though it was the middle of the Lunch Rush Hour.
The deli area itself was Spotless and the staff behind the counter were Fast & Friendly.
If you're driving by and looking for a much better alternative to typical fast food, do yourself a favor and try the deli here. I'll definitely be back for the Fried Chicken next time I'm in the area.
I will Give This Place 5 STARS”
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“Best place and best food, if u don't trust please do visit there try there food by ourself. Then u gonna known about it, love u guys keep going and shiv ur doing great job man”