Gerber Collision & Glass is a family-owned auto body shop in Louisville, KY, known for its high-quality service and attention to detail. The shop prides itself on delivering an excellent experience during the auto body repair process, using top-notch equipment for repairs. Customers praise the staff for being friendly, professional, and helpful. They go out of their way to ensure that all customer needs are met and that repairs are completed efficiently. Reviews highlight the outstanding results of the repairs, with many stating that their vehicles looked brand new upon return. Customer service is a strong point, with staff members like John being noted for their knowledge and responsiveness. While some customers experienced communication issues during the initial stages of repair, the team took the initiative to address concerns and improve the situation. The shop maintains a clean and well-organized environment, and customers appreciate the transparent communication regarding costs and timelines. Overall, Gerber Collision & Glass has built a reputation for going above and beyond to resolve customer issues, making it a trusted choice for auto accident repairs, dent removal, and paint repair. Many customers express their gratitude for the team's dedication and quality of work, recommending the shop for anyone in need of auto body services.
The service was incredible!! I got my car back for the date they said it would be done. The secretary was amazing!! Jeff took me to look over my car is it’s was perfect. Great professional atmosphere!! They are my #1 to go to for my body work!! GOOD JOB GUYS AMD GIRLS!!!
August 2024
The staff was amazingly helpful and very friendly. They went out of their way to get things handled. And the end result for my car was outstanding. The attention to detail they had in repairs is top notch. I hope I never need this type of work again but if I do I will be right at their door for it hands down.
June 2024
These guys are great they take care of there customers!
