U-Pack, a service of ArcBest, offers a convenient and affordable way to handle long-distance moves. Since 1997, it has helped over 1.5 million people move across the country, traveling more than 2 billion miles. Customers appreciate the simple process: load belongings into a ReloCube container or trailer, and U-Pack takes care of the driving. The service provides ample time for loading and unloading, with flexible delivery options to suit each move. Many users find the pricing to be fair and transparent, making it easier to plan their move without surprises. The team is known for being friendly, helpful, and responsive, providing good communication throughout the process. Customers report that their belongings arrive in great condition, and the packing videos help ensure everything is loaded properly. Overall, U-Pack is praised for being reliable, easy to use, and cost-effective, making cross-country moves less stressful. Repeat customers say they would choose U-Pack again for future moves, highlighting their satisfaction with the service.
We have used this kind of service in the past for moving. U-Pack was much smoother and easier to adjust dates and times for the freight pick-up/drop off and using the Hire-a-helper system. We were able to adjust helpers and hours with representatives over the phone, definitely will use in the future.
September 2023
No problem moving 968 miles ! Nothing broke in the container and the you tube videos helped understand how to pack the container !
September 2023
This was our second time moving U-Pack for our second cross country move. U-Pack has outstanding customer service, easy to use, and competitive prices. If we ever have to do a third cross country move, we'll be calling U-Pack again!
