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February 2024 by Andre Ashley
It's not often when you go into a business and the entire staff is courteous, polite and totally professional.?Gals and Guys on this staff greet you when you come in, hold great conversations with you and make sure you leave satisfied.?
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February 2024 by Caroline Perry
The old man who works there has no manners and lost or stole my laptop computer I took there to return to Amazon.
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January 2024 by Randall Minton
Lied to me about not being able to pack and ship my items! Go someplace else!!
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January 2024 by Kelley Valle
The two younger men at the counter were super helpful and got us scanned for our drop offs and on our way in less than 10 minutes.
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December 2023 by Owen Francia
I have had great experiences at this UPS location. The staff was very nice and helped me ship something out and do a notary. Jose speaking Spanish was also a great plus to my trip there. Would highly recommend going there!
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December 2023 by Jose Rodriguez
Best customer service ever staff was very helpful. They speak espanol
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December 2023 by Teresa Myrick
Low rates, great customer service
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December 2023 by ShaDonna Johnson
I love the UPS store. Even on their busiest days, they still manage to take care of every customers with a smile on their face
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October 2023 by Paula M Hyland
I love this place! Super convenient location, staff is always friendly, quick service and the owner always greets you like a friend. Been coming here for years.
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July 2023 by Thomas Butler
Everyone is always friendly and they know the ins and out of shipping. I think it's the best UPS store in Louisville! I'll definitely be back.
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July 2023 by David Alan Shores
Staff was rude and unhelpful. They say it is store policy to charge for boxes and printing of labels for returns when Amazon promises no additional charges.
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June 2023 by Don M
All of the staff are very friendly and extremely helpful. A great store..
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December 2022 by Ali Gal
Showed up today and it’s 5:36pm—-they’re closed and supposed to be open until 6:30. The time isn’t even changed for today, on the Google hours listing.
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December 2022 by Steve Paalz
sent pkg next day air on 11/10/22 chg 103.99$ store clerk printed wrong address [clerk was provided note with correct address]tracked pkg on 11/11/22 delivery attempt failed . I looked and discovered wrong street number was printed now there is no help for this until monday 11/14/22 according to another ups store that was open today 11/13/22 very disappointing service by ups.also tried to correct on line to no avail
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September 2022 by Mark Compton
Never had a bad experience here, I am usually in and out quickly and without any issues.
