The UPS Store #5369 in Louisville provides a range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. It is locally owned and operated, with a focus on quality and security. Customers appreciate the reliable management and excellent customer service, often highlighting the friendly and knowledgeable staff. Employees like Jewel and Jada are praised for their professionalism, patience, and helpful attitude. The store is known for its quick, helpful, and respectful service, making it a trusted choice for small business owners and individuals alike. Many customers consider it the best UPS store in the area, recommending it for its friendly staff and quality services.
I walked in with 3 returns and didn’t know where to start with shipping because I was unable to print labels myself. Jose did an amazing job with making what seemed to me as a complicated process, so simple & quick. I was in and out within 5-10 minutes. Items shipped and day was made!
May 2026
The young man behind the counter was amazing. I couldn't believe how quickly and efficiently he handled customers. They were very busy and nobody had to wait long.
May 2026
I have had a PO Box here for years and always enjoy coming in to check my mail and pick up my packages. Jose and Aspen are always happy, polite and helpful! Great location and great people.
