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December 2022
My items I ordered have been in Louisville Ky processing since 11-29-2022 for delivery on 11-29-2022. It’s now 12-4-2022 and no further update on my tracking number. Still says it’s at the UPS processing center in Louisville Ky..
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March 2024
100 lbs package with smart oven magically disappeared at the Louisville center. After numerous inquiries, they won't go look for it and deem the package lost. The stovetop labeled as fragile - arrived shuttered. I'm sorry, but this is unacceptable.
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February 2024
Every time I get astonished by the staff and front people. Special thanks to Austin Neofes from ISRG, whose expertise always always leads to a good solution.
