UPS Customer Center
UPS,
Shipping CentersHours:
11101 Bluegrass Pkwy, Louisville KY 40299 Hours
About UPS Customer Center
The UPS Customer Center is a warehouse for package pickup and drop-off. Staff are described as nice, helpful, friendly, professional, and outstanding, taking time to assist customers. For pickup, ensure you have a photo ID with a matching name and follow the signs inside. The facility is open 9am-9pm for pickup and 7am-10:30pm for drop-off, though after 10:30pm same-day processing is not guaranteed. For safety, use the two designated customer parking spaces, the sidewalk, and the correct pedestrian door. Do not walk between delivery vehicles or park near the building. For drop-off with a prepaid label, place packages on the tables inside; note that Amazon packages without labels are not accepted.
Most Recent Reviews
November 2023
There's not much to say about a warehouse where you go pick up a package but make sure you have your photo ID and at least your name matches the package that you're picking up also make sure to follow the signs especially once you get in the door
March 2023
Nice staff. They were able to accept my package with a prepaid label....... They don't accept Amazon packages w/o labels.
March 2023
Thank you DJ for the helpful, friendly, and professional service! Too often we take the time to write reviews for poor service. I wanted to take the time to compliment the UPS staff for the outstanding, customer service I received! Also, I was greeted with a smile and hello from the other staff. Thank you so much!
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