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March 2024 by Susan Ryan
Had a seamless experience getting documents notarized. Jackie was so nice and had it under control!
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March 2024 by S Del
I have had many good experiences at this location and most generally the staff is friendly and helpful. I do see many different staff workers at different times. However today I brought in 2 boxes that weren't taped and I was a bit surprised they wanted to charge me $1 for each box to tape them. This is supposed to be a shipping company??Please be sure to tape your boxes or they will charge you per box. Tape shouldn't be that much to ask of being a shipping company.
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January 2024 by John Garnett
Quick prompt service!!!
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January 2024 by Troy Barfield
No line and very quick to get in and out
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December 2023 by Antonio Calloway Jr
Great customer service
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October 2023 by Rhonda Boyle.crotzer
Fast and courteous staff
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October 2023 by Lisa Howell
Professional and friendly store, prompt service with 3 employees working the counter, very pleased
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October 2023 by naticha jones
This place is not a friendly place. They do not care about their customers at all. I have been there several times and they do not assist elderly with their packages when they seem they are struggling. The do not greet or help any of their customers
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October 2023 by Ray Keske
Let me start by saying I have never stepped foot in this store, but I had just completed an emergency trip to Louisville to discover that I had left something behind in my rental car. A call to the rental car company (Avis) got me very little help with a resolution to the problem. Once I thought I had a plan and reached out to this UPS Store for assistance, Anthony Karsner listened to my delima and the possible solution and suggested that I should let him handle the issue totally vs involving several parties to get my item back to me. I agreed and within days I received my item. I can't say enough about how he took on the issue and resolved it by himself when no one else even attempted to. This kind of service is long gone at too many businesses these days, I hate to say that as a former employee of Avis, this is something that would have been corrected vs to bad so sad. If you call Avis and go through the automation recording and select Lost and Found the transfer to an agent never gets completed.
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May 2023 by FDOT
I use this Store to Ship a lot of stuff. They are fast and convenient.
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April 2023 by Dennis Bettis
I highly recommend this UPS store location. The staff on Friday 4-21-23 was very friendly and helpful. We had a couple very large items to return and they made our returns a pleasant experience!
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April 2023 by Richard Cranium
This store is about 50/50 on being busy. I needed some paperwork Notarized for a Memory Care facility for my father right away. Was told they can do it so off I went. The gentleman there that does it was a greast help and took care of the 10 copies that I needed done. Trying to find a notary is hard sometimes, but I will remmeber that they do it here.
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April 2023 by Darryl Woodard
Still the best place to bring your packages to be delivered
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April 2023 by mike bee
I needed 6 standard black and white copies and the employee said it would be over 3.50 dollars.Update: The response from the owner is completely ignorant. I feel your employees should know what the prices are and it is not my responsibility to find out for them. Plus the overall point of my review is how ridiculously high your prices are.
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March 2023 by Ellen Barry
This UPS Store is my go-to place for Amazon returns and I have also used it for it's other services over the past 8 years. The staff has always been courteous and helpful, I have never had a negative experience! And today, I returned items for my daughter (who texted me the QR return codes from Amazon) and it was very confusing for me. Clayton (the manager) helped me sort it out and was very patient as I tried to figure out what items went with what order (there were 3). I often see Clayton at the store and he always provides good customer service, as do the other employees at this location. I would definitely recommend the Dixie UPS Store!
