The UPS Store #5354 in Louisville is a locally owned and operated business offering expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. It is described as the go-to place for all shipping and packaging services, handling much more with ease. Customers report an always smooth process for shipping and receiving with UPS. The excellent staff, from the store owner to every customer service representative, cares about the people of Louisville. Mailbox owners note the staff is diligent with security and offers friendly, personalized service. The franchise owner receives praise for running an excellent store, earning a five-star rating. While one customer experienced an initial lack of help, another staff member provided outstanding, polite, and attentive customer service, walking them through the process step-by-step while thoughtfully attending to others. Other reviews highlight employees who show the utmost patience, delivering professional, proficient, and great service. The store is conveniently located directly across from Chick-Fil-A and in front of Lowe's Home Improvement.
