United States Postal Service
USPS,
Post OfficesHours:
1527 Highland Ave, Louisville KY 40204 Hours
About United States Postal Service
The United States Postal Service location receives reviews noting that the clerks and carriers are friendly, hard-working, and helpful, often working under stressful conditions. Customers appreciate the low shipping costs compared to other carriers and find the location to be clean and efficient for sending packages and mail quickly. However, significant criticisms include very unpredictable and spotty hours, including variable lunch closures, and a consistent lack of amenities. There is no drop box for packages inside or outside, no self-service kiosk, and frequently long waiting lines. Several customers, including business owners, strongly recommend adding a kiosk and night drop boxes to improve service, feeling the busy branch needs more support from higher management. Despite the operational shortcomings, the employees are widely praised for their patience and dedication.
Most Recent Reviews
August 2025
Arrived at 4:08pm and door was locked with closing time of 4:30pm. Such a joke.
August 2024
The girl in customer service had a rude attitude and didn't really even help, not only to me but to the other two people who were in front of me on the line, she wasn't kind. I recommend going to another point.
July 2024
Never open on time. Rude. Terrible customer service. Unfortunate that this is our neighborhood post office.
More Comments(78)
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