“My wife and I went in to apply for a passport and Milissa was great. Fully explained everything, did our photos, we signed and paid - all done in under half an hour. She even told us what to expect in the three mailings we’ll each receive and approximately when they’ll come.”
“Super convenient stealth Post office. You could drive by a dozen times and miss it because it is a small sign and it is in a store.
They don't offer all services, but if you need to mail a package it is convenient to get to, unlike the other POs in the area.”
8:30AM - 4:30PM
2240 Taylorsville Rd Suite 1, Louisville
Post Offices
“Just used this location for the first time. The gentleman on duty on Saturday morning was great.
Super friendly, smiling, happy to answer any questions and efficient! Would come back to this location again.”
8AM - 12PM 1 - 4:30PM
16207 Eastwood Cut Off Rd, Eastwood
Post Offices
“Diana and her team are so helpful! We have had some packages get stuck at our regional facility in Louisville - Diana is always willing to initiate correspondence with them in order to find our packages.”
“super nice & helpful staff! I came in after their walk-ins for passports ended thinking I had an appointment but unfortunately I did not. Despite this, the staff wasted no time allowing me to fill out an application and getting my application completed snd my picture taken very quickly! Wendy & Chapel were especially helpful, being very caring, polite, and helpful in answering any questions I had. I recommend this location to anyone needing passport services (but make an appointment if you can)”
“The staff here were so helpful and patient with me! I had a bunch of orders to send out, and they were able to assist with getting all of these sent out efficiently and without any surprise costs. Thank you!”
“This branch is one of the busiest in the Louisville area as it serves a very large area. Although it is always under staffed there is always a wait, sometimes a long wait. The staff though rushed is always friendly and professional.
Thislocation does offer passport service. Appointment needed for passports.”
“It was very busy, but the lady working at the desk was very friendly and efficient! It took us awhile to find (it’s in the back of the hardware store), but everything else was a breeze!”
“I had a shipper mislabel two packages and the entire staff here went above and beyond to find them for me! I cannot thank them enough for all their help and they did it with a smile. Honestly the BEST USPS workers, I cannot say enough nice things.”
“I had a really good experience here. There was no line and the employee was friendly and helped me choose the best method for shipping my package. He even used his own tape… Usually, I have to buy an overpriced roll if I forget to bring some. I was nervous because the only other reviews here didn’t seem promising.”
“It’s in “4th St Live” across from The Fudgery and Locos. It’s closer to Chipotle on 4th St than CVS. It’s inside the UBS bank building straight ahead in the lobby.”
“This post office is hard to handle. You will be suprised at how much is management's fault as the mailmen are failing them constantly. They can do with a good hiring process instead of what?”
8:30AM - 4:30PM
4772 Allmond Ave, Louisville
Post Offices
“One of the best USPS offices in town ! I went in as a walk-in for my childs passport renewal and the staff especially Mr Brenson went above and beyond to all the customers!!!”
“I had a problem with my package tracking and Cindy was amazing and very knowledgeable. She helped me along with several of the other associates in the mail room with tracking and looking at pictures. They went above and beyond great service all around. i’ve come here for years and the attendants are always very nice and helpful. I’ve never experienced in anything other than the best.”
“I will say I've had my share of problems with the fill in mailmen. My usual guy was pretty good. Today I met a new young mailman on my route and he was so friendly and extremely polite. I am on Illinois avenue near the hospital. If we could only have more employees like him. I hope he gets a raise for his quality service.”
“Best post office in town. The ladies in there now are very professional and helpful. Not a lot of standing room, but you don't need it because the line is never as long as other places in town. 10/10”
7:30AM - 12PM 1 - 4PM
3761 Johnson Hall Dr, Masonic Home Dr, Masonic Widows and Orphans Home
Post Offices
“Although the hours are a little more restricted than a larger post office branch, this little branch is absolutely amazing. My packages get scanned immediately, there is never a line, and the staff is very nice.”
“I needed to stop at a location to verify my identity in person for a change of address (which I got an email that it was denied, despite me having a state issued ID), but the person at the Broadway location was super efficient and I was in and out in under 5 minutes. I would use this location again if I'm in that area.”
“So I tend to panic (my nickname at work is Stressica) but Erich was really helpful when I did NOT have all my ducks in a row. He still helped me when I was late due to going to the wrong post office for my appointment, made sure I got the right passport for flying, kept patient with me while my card continued declining, let me come back in once I figured THAT part out... I didn't deserve the patience he provided but I was thankful. AND his co-worker (I didn't catch her name) was super patient, too. All my chaos made a long line but they were so professional. Thank you again ?”
“I was hesitant because of the reviews of this location but needed to go to a USPS that opened at 8am. I have gone here 2 times in the last week and both times have been great experiences! I love that this location opens at 8am. There is usually no one there and both postal workers were very kind! I had no issues both times. So glad I wasn't deterred because of the reviews. Most of the reviews seemed more to do with mailmen and not necessarily the actual post office.”
“I really appreciate the job the clerks do. (Carriers, too.) Working for the USPS and with the public is stressful. (That's why it's called, going postal.) Anyway, over the years, I've learned to steer clear of the place on Saturdays or whenever else there'll be long lines. Kind of glad to see negative reviews here. Maybe these people will stay away!PS: An update. The hours here have become VERY spotty. Very unpredictable. If I had to do it over again, I'd rent a box at a more reliable branch.”
“The postal lady I spoke to on the phone was very knowledgeable and helped to meet with every need I had. I would recommend this service to all my family friends and neighbors And she was very polite and understood my needs.”
“I went in on a Saturday afternoon and the young lady was absolutely professional and polite. She was the only person working and she was attentive to all the customers.”
“If you ever get the chance to work with Helen, you’re in luck. She is exceptionally helpful, efficient, and professional. So happy to have this level of service at USPS!”