United States Postal Service
USPS,
Post OfficesHours:
3801 Billtown Rd, Louisville KY 40299 Hours
About United States Postal Service
The United States Postal Service is a well-regarded institution, with many customers praising the kind and professional service they have received. A dedicated postman, Vallen, is especially appreciated by a local small business owner for his helpful and friendly attitude, even when handling a large volume of packages. However, some frustrations have been expressed, such as the local post office's drop box being locked before closing time, preventing customers from conveniently depositing their packages. Additionally, there have been issues with the availability of passport appointment services, with appointments being canceled multiple times due to a lack of trained staff. Overall, the United States Postal Service appears to provide generally satisfactory service, with some room for improvement in terms of the consistency and reliability of certain services.
Most Recent Reviews
July 2025
Package in transit says 'delivered', yet no mail carrier was present.
June 2025
So much incompetency, playfulness, gossiping and childishness in front desk of this post office in Bill Town. Serious work is needed by real management at this particular location.
June 2025
Go to any other post office than here. I’ve tried coming here multiple times for my daughter’s passport. For context, I have to schedule an appointment ahead of time. When I get there, they tell me they can’t do the passport and waste my time. Even though they have my info to contact me and say they can’t do the...
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Nearest USPS Stores
- Louisville, Kentucky
