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March 2024 by T92
Awful. Deliver my package!!!!
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March 2024 by Patti Gravelle
Lost mail, no mail, receiving mail at 8 PM. All employees lack concern and are unable to provide solutions to their shoddy and dreadful service.
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February 2024 by William Brocar
Rude staff! especially the one's that put the mail in the P.O boxes
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January 2024 by Ms. Smith
I reside at the 9800 block of Galene drive.I havent received any of my important mail since last week.This happened last year also and im not sure what the issue is.I will be reaching out to the local News to discuss this matter in full.-Ms. Smith
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January 2024 by Enedina Smith
Absolutely awful. No one ever answers the phone.
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January 2024 by Carl A Smith
Can never reach anyone
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January 2024 by Charles Heusel Jr
Great location but was a little understaffed.
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January 2024 by Joseph Ifraimov
Great customer service! The lady at the front desk had helped me in a quick and professional manner
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January 2024 by BRIAN BAYERS
Shouldn't take 40 minutes to send a package, get more front desk workers, 20 people in line tells you all you need to know!
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January 2024 by BrownCow Creatives
We have been blessed for years with the same postman, Vallen. He is kind, always in a good mood, and always has something nice to say to me! As a small business owner, I have a LOT of packages and Vallen NEVER complains.One thing to note, though -- I stopped at the local PO recently and arrived at 4:55 to drop off some packages and not only was not a soul in sight, but the drop box was locked. Frustrating to arrive before closing time simply to drop off packages in the drop box to discover that it isn't possible. Not sure why the drop box can't be kept open at all times. ?♀️But overall, I have been so happy with my local post office!
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December 2023 by Chad Hord
We’ve had the same mail carrier for the past 20 years and she’s a lovely wonderful person. But about three years ago they brought on a new mail carrier just for Fridays. He continuously doesn’t bring packages and gives us tue little (you were out) notice in our mailbox. He’s even handed me one in person because, I was there at the time he delivered the mail, but of course he didn’t actually have the parcel I had already had the you were not home slip tucked in with our mail before he arrived at our home. I was at the end of the driveway and he was coming down the street and handed me a magazine and some letters. Looking through there I asked him if there was a parcel and I saw the notice pre-written tucked away between the letters. He pre-fills out the slips for us to go pick it up the next day at the post office. He’s been doing this for three years. I’ve complained repeatedly yet he’s allowed to not deliver parcels still to this day. And if you’re like me and sometimes forget and still purchased next day or 2 day mail, you just wasted $30 or $40 each time because that guy chooses never bring packages.
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December 2023 by Olivia Cason
This is how they treat your packages. This was a handmade item made out of wood. Shoved so tightly into my mailbox I barely could get it out. Somehow the item was not damaged.They regularly deliver my mail and neighbors' mail to the wrong mailbox.Regularly things will be out for delivery and never show up until days later.
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December 2023 by Grace Rodriguez
Unpleasant Experience at Billtown Rd Post OfficeAs a first-time participant in the Santa letter Operation drop-off, I approached the front desk for guidance. Unfortunately, the initial response was loud and dismissive, with the attendant stating, "What are you talking about, gifts for poor people? This is the United States of America post office; we do not do this here," in front of everyone, making me feel embarrassed.As a Latina and US citizen this encounter left me deeply hurt and saddened. It seemed like the response was influenced by racial bias, she unfairly judged based on my economic status, even though I am currently facing financial challenges making me feel unwelcome and excluded.Fortunately, another worker from the back eventually assisted me and accepted the letters.
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December 2023 by l LOVE YAHUAH
I had a wonderful experience today at this post office, thanks to Rebecca and Samantha. Both postal workers were pleasant, helpful and kind. Thank you ladies. I appreciate your professionalism.
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October 2023 by Sarah
Delivered multiple orders and mail of mine to the wrong mailbox and no pick up notices left on others. Today I got my neighbors Nortons OB letter, another's work insurance information and anothers bills, from 3 different addresses, some with different street names all not even similar last names. I hate having to gamble on whether I will actually get my mail or not.
