About Watson's of Louisville | Hot Tubs, Furniture, Pools and Billiards
Watson's of Louisville | Hot Tubs, Furniture, Pools and Billiards is a business that has received mixed reviews from its customers. The company is praised for its great customer service, with employees like Calvin and Dalton going above and beyond to assist customers. Customers have reported that the salespeople are not pushy and thoroughly explain the products, making the overall experience simple and straightforward. The business is also recognized for its high-quality outdoor furniture products and its commitment to price matching and supporting the military. However, some customers have expressed dissatisfaction with the delivery and handling of their orders. One customer had to wait three weeks for their furniture to be delivered, despite being told it would arrive the following week, and had to donate their old furniture in the meantime. Overall, Watson's of Louisville seems to offer a mix of positive and negative experiences for its customers. The company's strong customer service and quality products are balanced by occasional issues with order fulfillment and communication. Customers appear to appreciate the efforts of individual employees, but the business may need to improve its overall operational efficiency to consistently meet customer expectations.
Great customer service with our pool robot repair !
July 2025
Great customer service from Calvin! Great high quality outdoor furniture products and commitment to price match and support of military!! Highly recommend them
July 2025
Great customer service, Salesman was very nice and was not pushy on the sale. He also explained things thoroughly. Great experience. .