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December 2024 by Grandad Rust
They tested my alternator and battery in my truck. They were quick and were honest. Both were good.
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November 2024 by Daniel Goldsberry
Great prices and great people
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August 2024 by Julia Chapman
This store is all about customer service. I've never been treated better at an auto parts store.
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July 2024 by Daniel Davis
Great bunch of guys and gals....
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May 2024 by Teresa
Very helpful people and low prices
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May 2024 by Bessie Rickard
Great customer service always friendly and helpful
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March 2024 by Sheila Spivey
Enjoyable, welcoming and helpful staff
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November 2023 by Greg Ordal
My marine battery was dead. I brought it in to have them check it and employee said she put it on the machine but it could take a while to see. I didn't have time to wait so I purchased a new battery. Seemed like a decent price for the battery and she was friendly. The store was organized and clean.
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September 2023 by Donald Smith
Fisheye mirrors
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August 2023 by Noah Hurst
Had a starter for my 2005 Honda Civic Value Edition 1.7L 5-speed...on the shelf...for the best price in Madisonville, KYNorth Main store was where I bought it, but the South Main store could have had it only a couple hours later.Knowledgeable, helpful & friendly staff at these stores, plus best prices? No-brainer.I'll be back. (w/my Older Vehicle needs ?)
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September 2022 by Shera Melton
bought a water pump with a lifetime warranty one year ago. Well yesterday my water pump locked up and I already needed a new one again. Strike one. The part was poorly made and didn't last. They had to order one because the one they had in stock turned out to be damaged. Well the new one came in and I was at work, so my mom went to pick it up. She took the old pump to trade it like you have to for the warranty. It had some scratches on it from where the tools had scraped it when removing it from the car. They refused to honor the warranty and said we damaged the part and were liable. My mom explained it had locked up and had to be taken off after and metal tools make scratches on the parts. Its unavoidable. They were hateful, refused to honor ny warranty, talked to my mom like a dog, and said if we wanted the part we were just going to have to pay full price for it. We went across the street and bought a new part from AutoZone instead. After the way they treated my mom, I will be contacting corporate and getting reimbursed for the $150 I should have never had to pay because their company sold me a lifetime warranty. The manager and the enployees are hateful, awful people. This is not the first time they have acted this way to us either. Shame on you.
